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ANTARCTIC PENINSULA

Price from
On Request
(per person)
Duration
13
Days
Tour Type
Small Group

HIGHLIGHTS

Amazing Antarctic wildlife, Zodiak boat trips, shore excursions, kayaking, camping (in Antarctica only), snowshoe/hiking, (ski)mountaineering, photo workshops, optional scuba diving
COUNTRIES : Antarctic

This classic 11-night cruise takes you on a journey to one of the World's most inhospitable destinations. Visit the spectacular scenery of this land of snow and ice and experience it unique and enchanting wildlife up close and personal.

Our Antarctic adventure starts in Argentina's southern port town of Ushuaia. After embarking on the m/v Plancius we'll spend the next two days cruising across the Drakes Passage, where we'll have excellent opportunities to see the regions' varied bird life, including albatrosses, Cape pigeons, fulmars and various species of petrel, along with our first glimpse of icebergs. Heading south to the "High Antarctic" we'll spend plenty of time visiting the many islands in search of penguins, seals and various birds before landing in Neko Harbour to set foot on the Antarctic continent and enjoy the majestic scenery of fjords, glaciers and icebergs. Sailing on south through the Lemaire Channel, there are plenty of chances to see colonies of penguins and encounter Humpback and Minke whales. Sailing north through Neumayer Channel we'll arrive at the Melchior Islands with a very beautiful landscape and again possibilities for viewing wildlife from the ship's Zodiacs, such as Leopard Seals, Crabeater Seals and whales. From here we'll cruise back across the Drakes Passage to Ushuaia where our trip ends.

Today we meet you at Ushuaia airport and transfer you to your hotel, the rest of the day is free for you to take a look around interesting and bustling port town.

  • OVERNIGHT:
    Ushuaia hotel

In the afternoon, we embark in Ushuaia, Tierra del Fuego, Argentina, the southernmost city in the world located in the shadow of the Andes and right at the Beagle Channel shore. We'll sail through this scenic waterway during the afternoon.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Dinner

During these two days we sail across the Drake Passage. When we cross the Antarctic Convergence, we arrive in the circum-Antarctic up welling zone. In this area we may see Wandering Albatrosses, Grey Headed Albatrosses, Black-browed Albatrosses, Light- mantled Sooty Albatrosses, Cape Pigeons, Southern Fulmars, Wilson's Storm Petrels, Blue Petrels and Antarctic Petrels. Near the South Shetland Islands, we glimpse at the first icebergs.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

Fulll day crossing the Drake Passage. There is plenty to do on board preparing for our arrival in Antarctica, including several interesting lectures from the knowledgeable staff.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

We will sail directly to "High Antarctica", passing the Melchior islands and the Schollaert Channel between Brabant and Anvers Island.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

We will sail to the Neumayer Channel, where we position our ship for the multi activity base camp. The protected waters around Wiencke Island will become our playground for all activities.

In this alpine environment there are great opportunities to scout the region on foot, per zodiac and during kayak trips. Walkers will find opportunities to use snowshoes on hikes near the shore lines and the mountaineers will find their challenge by climbing hills and viewpoints further inland. All climbs and excursions can only be conducted in good weather conditions. We plan to stay two overnights at anchor in order to implement two camp nights and two full activity days.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

Our schedule in Antarctica is necessarily flexible, depending on the weather and volume of ice.

We will visit the old British research station, now working museum and post office at Port Lockroy on Goudier Island. Close to Port Lockroy we may also offer a landing on Jougla Point with Gentoo Penguins and Blue-eyed Shags. We look out for leopard seals, Crabeater seals and whales.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

In good conditions and time allowing we sail through the spectacular Lemaire Channel to Booth Island, Pléneau and Petermann Island where we can find Adélie Penguins and Blue-eyed Shags. In this area there are good chances to encounter Humpback Whales and Minke Whales. We choose another camp site which is suitable and close to next day's activity.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

At Neko Harbour we will have the opportunity to set foot on the Antarctic Continent in a magnificent landscape of a huge glacier and enjoy the landscape during zodiac cruises, walks and kayak excursions. A small group of glacier walkers may climb up on higher grounds of the glacier. We will spend the night at Neko or near Paradise Bay with a camp erected ashore.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

We will leave early morning after breaking our last camp. We sail via Melchior Islands towards the open sea of the Drake Passage. We have again a chance of seeing many seabirds.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

On our way north we are again followed by a great selection of seabirds while crossing the Drake Passage.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

Full day sailing back across the Drake Passage. There will be plenty of time to go through your photos and look back on your trip of a lifetime to Antarctica.

  • OVERNIGHT:
    Expedition vessel
  • MEALS:
    Breakfast, Lunch, Dinner

The end of our voyage. We arrive in the morning in Ushuaia and disembark after breakfast. A group transfer to the airport for your flight home is included.

  • OVERNIGHT:
    N/A
  • MEALS:
    Breakfast
Included:
  • Voyage aboard the indicated vessel as indicated in the itinerary
  • All meals throughout the voyage aboard the ship including snacks, coffee and tea
  • 24/7 airport arrival transfer service
  • All transport in private vehicles
  • All shore excursions and activities throughout the voyage by Zodiac
  • Program of lectures by noted naturalists and leadership by experienced expedition staff
  • Free use of rubber boots and snowshoes
  • All miscellaneous service taxes and port charges throughout the programme
  • Pre-scheduled group transfer from the vessel to the airport in Ushuaia (directly after disembarkation)
  • Comprehensive pre-departure material
  • All offered activities (including camping (in Antarctica only), kayaking, snowshoe/hiking, (ski)mountaineering, photo workshops as well as our standard included shore excursions and zodiac cruises) are free of charge, except for scuba diving

Excluded:
  • International flights (can be arranged on request)
  • Visas
  • Travel insurance (compulsory)
  • Optional activities
  • Departure taxes
  • Tips
  • Meals, drinks & snacks not mentioned in the itinerary
  • Any other items not mentioned in the itinerary

Notes:
Note: This itinerary is for guidance only. Programs may vary depending on local ice and weather conditions, the availability of landing sites and opportunities to see wildlife. The final itinerary will be determined by the Expedition Leader on board. Flexibility is paramount for expedition cruises.
The hotels and accommodations listed below are the ones we use most often on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
tierra-de-leyendas-ushuaia.jpg
Local rating
Our rating
Tierra de Leyendas
Ushuaia, Antarctic

Situated 2.5 miles from Ushuaia and 1.9 miles from the international airport, the hotel features chic Alpine-style decor and free Wi-Fi. It is set on a hill overlooking the Beagle Channel and offers a daily free breakfast.


Situated 2.5 miles from Ushuaia and 1.9 miles from the international airport, the hotel features chic Alpine-style decor and free Wi-Fi. It is set on a hill overlooking the Beagle Channel and offers a daily free breakfast.

Tierra de Leyendas offers cozy, rustic-style rooms with a private bathroom, TV and telephone. All rooms have large windows to allow an even better view of the magnificent surroundings.

Wake up to a delicious homemade breakfast buffet. In the evenings enjoy smoked Patagonian specialities with a bottle of wine.

mv-plancius-antarctica.jpg
Local rating
Our rating
m/v Plancius
Ushuaia, Antarctic

With 53 cabins accommodation up to 110 passengers, this expedition vessel is comfortable and nicely decorated, but is not a luxury vessel.


Specifications
Passengers: 116 in 53 cabins
Staff & crew: 45
Length: 89 meters (293 feet)
Breadth: 14.5 meters (47 feet)
Draft: 5 meters (16 feet)
Ice class: 1D (Plancius has a Lloyds class notation 100A1 Passenger ship, Ice Class 1D at a draught of 5 meters)
Displacement: 3434 tonnes
Propulsion: 3x Diesel-Electric
Speed: 10 - 12 knots maximum
Plancius deck plan: download pdf

History of Plancius
​M/v "Plancius" was built in 1976 as an oceanographic research vessel for the Royal Dutch Navy and was named "Hr. Ms. Tydeman". The ship sailed for the Dutch Navy until June 2004 and was eventually privately purchased. The vessel was completely rebuilt as a 116-passenger vessel in 2009 and complies with the latest SOLAS-regulations (Safety Of Life At Sea). M/v "Plancius" is classed by Lloyd's Register in London and flies the Dutch flag.

Perfect for any expedition
M/v "Plancius" accommodates 116 passengers in 53 passenger cabins with private toilet and shower in 4 quadruple porthole cabins, 2 triple porthole cabins, 9 twin porthole cabins, 26 twin cabins with window and 2 twin deluxe cabins, all (ca. 15 square meters) and 10 twin superior cabins (ca. 21 square meters). All cabins offer lower berths (one queen-size bed in the superior cabins and two single beds in the twin cabins), except for the 4 quadruple cabins (for 4 persons in 2x upper and lower beds), and 2 triple cabins (1 bunk bed plus 1 lower bed).

Plancius: a vessel with comfort and character
The vessel offers a restaurant/lecture room on deck 3 and a spacious observation lounge (with bar) on deck 5 with large windows, offering full panorama view. M/v "Plancius" has large open deck spaces (with full walk-around possibilities on deck 3), giving excellent opportunities to enjoy the scenery and wildlife. She is furthermore equipped with 10 Mark V zodiacs, including 40 HP 4-stroke outboard engines and 2 gangways on the starboard side, guaranteeing a swift zodiac operation. M/v "Plancius" is comfortable and nicely decorated, but is not a luxury vessel. Our voyages in the Arctic and Antarctic regions are and will still be primarily defined by an exploratory educational travel programme, spending as much time ashore as possible. This vessel will fully meet our demands to achieve this. The vessel is equipped with a diesel-electric propulsion system which reduces the noise and vibration of the engines considerably. The 3 diesel engines generate 1.230 horse-power each, giving the vessel a speed of 10 - 12 knots. The vessel is ice-strengthened and was specially built for oceanographic voyages. M/v "Plancius" is manned by 17 nautical crew, 19 hotel staff (6 chefs, 1 hotel manager, 1 steward-barman and 11 stewards / cabin cleaners), 7 expedition staff in Antarctica (1 expedition leader and 6 guides/lecturers), for the Arctic we will have 8 expedition staff (1 expedition leader and 7 guides/lecturers) and 1 doctor.

Age and Nationality
Passengers on a typical voyage range from their 30s to their 80s - with a majority usually from 45 - 65. Our expeditions attract independent-minded travellers from around the world. They are characterised by a strong interest in exploring remote regions. The camaraderie and spirit that develops aboard is an important part of the expedition experience. Many departures have several nationalities on board.

Dress code
In keeping with our expeditions atmosphere, dress on board is informal. Bring casual and comfortable clothing for all activities. Keep in mind that much of the spectacular scenery can be appreciated from deck, which can be slippery. Bring sturdy shoes with no-slip soles and make sure the parka is never far away in case of the call "Whales!" comes over the loudspeaker and you have to dash outside. Wear layers since it is comfortably warm aboard the ship - and often cold on deck.

Gratuities
The customary gratuity to the ship's service personnel is made as a blanket contribution at the end of the voyage which is divided among the crew. You will receive detailed guidelines aboard. Tipping is a very personal matter and the amount you wish to give is at your discretion. As a generally accepted guideline, we suggest US$8 to US$10 per person per day. It is better for the crew, if we can give them cash US Dollar.

Non-smoking policy
On board our vessels we have a non-smoking policy. It is prohibited to smoke inside the ship. You can smoke on deck but do not throw your cigarette filter overboard ! Do not smoke on the aft deck in the proximity of zodiacs, engines and fuel. Please respect the wishes of non-smokers.

Your physical condition
You must be in good general health and you should be able to walk several hours per day. The expedition is ship-based and physically not very demanding. Although we spend as much time as possible ashore, you are welcome to remain aboard the ship if you like. To join most excursions, you must be able to get up and down the steep gangway from the ship to the water level to board the Zodiacs. Staff will assist you in and out of the boats. This will become progressively easier with practice. Ashore it can be slippery and rocky. You are travelling in remote areas without access to sophisticated medical facilities, so you must not join this expedition if you have a life-threatening condition, or need daily medical treatment.

Our tours are designed to include all that you need to enjoy a really special time in the destination you're visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.

All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.

Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.

Single Room Supplement (ANSGAP)
Price from
US$5529
per person



Single Room Supplement (ANSGAP)
Min numbers: 1 person

This option books a single room/cabin in all the accommodation throughout the tour. If you are a single traveller and would be happy to share a room, let us know and we will see if we can pair you up with another single traveller of the same sex.


This option books a single room in all the accommodation throughout the tour. If you are a single traveller and would be happy to share a room, let us know and we will see if we can pair you up with another single traveller of the same sex. There are also triple and quadruple cabins available on the expeditions vessel at reduced prices if you don't mind sharing. If a room share is not available when you book then we will add the single room supplement to your booking and it will be payable with your balance payment unless we have arranged a room share for you by then. If a room share is arranged after you have paid the supplement then we will refund it to you. Room shares are arranged in order of booking.

Note: The price shown is an approximate guide to the cost of securing a single room and a cabin to yourself on the expedition vessel. We will confirm the exact price and availabilit of the single supplement after you have made your reservation or you can contact us before for a more accurate quote.

antarctic-peninsula-map.jpg
Antarctic Peninsula tour notes

The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.

If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You may make a deposit or full payment online, or just hold a reservation if you prefer (full payments are due 8 weeks before departure). We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer, or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.

We are a UK registered company and an ABTA Member (Y4447) and you can be confident when booking with us that your money is safe and protected.
If you book a flight departing from the UK from us with your tour, or if you live in the UK and your tour includes domestic flights, then your entire package is ATOL protected by the Civil Aviation Authority. Our ATOL number is 10467.
Additional financial protection is also provided through International Passenger Protection for passengers not booking flights.
Please see our website or booking conditions for more information.

It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.

  • Don't prejudge: Things in different countries will almost certainly be different. That doesn’t make them worse or inferior, just different.
  • Communicate: Don't expect locals to speak your language. Take the trouble to learn a few words or phrases of the local language. Don't worry about sounding silly. Most locals are patient and accommodating and appreciate you making the effort to communicate in their language.
  • Conserve energy: Be careful not to waste valuable resources. Use local resources sparingly. Switch off lights, air-conditioning and fans when you leave the hotel room and don't waste water. Remove superfluous packaging. Many countries have far less efficient waste disposal systems than ours. Remove packaging from newly acquired items before leaving home.
  • Don't litter: No matter how untidy or dirty the country you’re travelling in may look to you, avoid littering, as there is no need to add to the environment's stress. Many of the countries we visit have a tough challenge dealing with rubbish and waste. Please consider taking home as much plastic waste as you can (e.g. water bottles).
  • Choose environmentally friendly products: By using environmentally friendly (bio degradable) sun creams, shampoos and detergents you can help reduce pollution.
  • Respect local customs and traditions: As you are a guest in these countries, you should also comply with the local customs. If you are friendly and well mannered, the locals will reciprocate and it will only enhance your experience. It's important to follow dress and behaviour guidelines especially when visiting religious or sacred sites (your tour leader will advise you how best to do this).
  • If a client commits an illegal act the client may be excluded from the tour and Encounters Travel shall cease to have responsibility to/for them. No refund will be given for any unused services.

All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).

You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.facebook.com/encounterstravel
www.twitter.com/encounterstravl (yes, without the 'e')

Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...

You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK  to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.

Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.

If you plan to arrange a hot air balloon flight locally, or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.

If you are taking expensive camera gear or other electronic equipment with you then please check the coverage and the fine print of your policy to ensure that you have sufficient cover.

IMPORTANT:  We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour.  If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.

It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.

General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.

You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.

Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Know Before you Go' campaign which provides further useful and invaluable information.

'Know Before you Go' campaign

Antarctic Peninsula dates & prices

Prices are per person based on two people sharing. This tour is only available on the dates mentioned below and you will be joining other travellers on board the expedition vessel.
Start Date End Date Price (P/P) Offer Price Note
05 Mar, 2017 17 Mar, 2017 US$6999 - - Book now
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Encounters Travel Reviews
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Posted Feb 08, 2016
Everyone in the Encounters team was fantastic - would definitely travel with them again.
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Posted Oct 22, 2014
Service rating : Anthony was very helpful when we added on days in Jordan both before and after our tour and also offered border crossing advice. We'd definitely use Encounters Travel again.

Product : Our guide Salah was excellent throughout the tour, tour bus was very good as well. Only minor problem was with our Amman hotel, which was a bit out of the way, but that's the downside of chosing a 'shoestring' holiday.
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Posted Sep 11, 2014
Service rating : The company was excellent throughout booking to our arrival home. The staff members were very helpful and highly informative; although we encountered no problems during our trip, had we, I am sure this would have been sorted out swiftly. I would highly recommend Encounters Travel to anybody looking for a fun, well organised and reasonably priced tour.

Product : My friend and I went on the Thailand on a Shoestring tour in July and we loved every minute. Our tour guide, Tanya, was incredible and all of the activities were excellent. We particularly enjoyed staying in the floating bungalows in Khao Sok National Park, it was beautiful! I would definitely recommend this tour to those looking for either a quick whistle stop tour of Thailand or to those starting off their travels. 10/10, we had the trip of a lifetime and made so many fantastic memories and friends!
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Posted Jun 18, 2014
Service rating : This trip was about the same price as competitors but Encounters included the transfers and many meals. Some people may prefer to travel in local buses and stay in small hotels, but Encounters offers a more luxurious experience. On long hot days, the air con on the coach kept me going and I was delighted to take a swim in the hotel pool. The guide was brilliant, funny and engaging and managed to squeeze in some bonus excursions too.

Product : Turkey was much greener and more modern than I expected. The historic sites were impressive and the tour went at the right pace. The hotels were all good quality, in good locations and had some impressive buffets. Of course there are plenty of ancient ruins, but each tells a different story so there were plenty of wow factors. My only regret was not giving myself more time in Istanbul.
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Posted Jan 06, 2016
Service rating : The company was great to work with in planning the trip and answering questions both before and during the trip. The costs were detailed upfront (no hidden fees)which makes is so much easier.

Product : The trip and accommodations were very diverse. It was a true adventure.
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Posted Feb 16, 2014
Service rating : If a rating of "average" were available I would utilize it. Encounters needs to return emails & questions in a more timely matter & do a better job of informing those going on, the daily agenda. Also, the Garden Route trip doesn't routine participants to use backpacks as luggage. The pre-trip info & Encounters agents do not do a good job of communicating this. In fact, an agent seemed to think a suitcase was satisfactory, but didn't feel entirely comfortable saying that, but in the end, having taken the trip - it was alright to have a suitcase.

Product : Again, if "average" were available, I would use it. The Garden Route is amazing, but our guides were, at times, nothing more than bus drivers. It would have been very helpful if they were able to share what they knew about South Africa with us or the activities that were planned. They did not do a good job of communicating how each day would look like, especially the hourly schedule of the day that needed to be followed to make sure that we were getting from place to place per the specific hourly schedule that the guides did not share with us. This created almost daily issues (being late for things) and group tension for the group that went in Oct/Nov 2013. The truck leaked water in the rain & the tables were used for meals only twice. Some meals were taken while standing up. Some of the meals were hardly worth the effort. Some were very good, like the meals cooked at the cottages. Encounters did not communicate that some many activities would take place on each day; the pre-trip info had us think that there one be one activity in the morning & one in the afternoon. Some days were conducted at a "break-neck" pace, running and driving from place to place. I don't feel comfortable recommending Encounters to others. Additionally, the Garden Route is enchanting and wonderful, but TOO MUCH is attempted to be seen and done in the nine day holiday. I would personally never suggest anyone to try to do the Garden Route in anything less than 11 days. We had to pack up and move out of our accommodation every morning except the first accommodation and towards the end of the trip. It would have been much better to spend more time in the Capetown/Stellenbosch and especially Tsitsikama and Addo. No one had any idea that our time in Tsitsikama would be less the longer we spent at the buggee jump place. We had no idea of the time schedule we were subject to, therefore our time at that park was quite limited. Again, the guides held a schedule that they did not share with the group to understand how each day would look like. Encounters only provided a general outline. Sometimes we didn't know we had specific choices and we were unaware how some of our choices of what one person would be interested in doing would affect the day's schedule and particularly how that would affect the rest of the group.
Service

Posted Jan 06, 2016
Easy to deal with, knowledgeable, accommodating and they deliver 'what it says on the tin.'
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Posted Jun 17, 2014
Service rating : Excellent service from Encounters travel from booking through to departure!

And excellent service by Fez Travel in turkey the tour was great

Product : The tour is great, thoroughly enjoyed it.

Only comment would be if there was possibility of making it a day longer so that can enjoy last few days of the trip. The long drives between Cappodocia and Istanbul and (from memory) Pammukale to Cappodocia aren't the best of days and a lot of time spent just in transit on the bus. If there was a way to include another stop some to break the long trips up and allow more time to visit somewhere else in turkey I think would be much better. Other than that an excellent tour will recommend to anyone going to turkey!
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Posted Oct 22, 2014
Service rating : I went overseas weeks prior to the Morocco trip. I asked for my itinerary & was advise to download closer to the day I was leaving from the website, which I did, that only covered what was currently on offer and not what I had actually booked. Not hotel details either. It would have been beneficial to have a full itinerary submitted to me that was in sync with what was booked and paid for which included the hotel addresses and contact details of where I was staying.I started. To be advised to download from the website, which is what I did and to find it was based on what is on offer currently and not what was booked was not considerate. Also a bit disconcerting when you are entering a country without knowing where you are staying especially going through customs in Morrocco etc.

Product : The tour was fantastic. The guide and the driver were friendly and accommodating. The places that were seen were brilliant. Only issue was to try and cram 8 adults into one 4 WD to go to the Sahara was NOT comfortable. Those in the "boot" had no leg room and heads were hitting the roof with every bump. Would have walked if it wasnt for the distance. The guide advised we should have had 2 4WD's and didnt know why only one was available. Apart from that would love to go back and travel more in depth especially Fez and Marrakesh.
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Posted Feb 22, 2016
Service rating : My experience with Encounters was excellent from start to finish. The Tour Guide, Sheriff, was the most passionate, enthusiastic and professional guide I have ever had on a tour and his love for Egypt really made me enjoy my time so much more.

Product : I was cautious about arriving in Egypt given the current circumstances about the country, but felt safer that I did living in London as soon as I arrived. All of the Encounters staff are very professional.
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Posted Aug 16, 2015
Service rating : Was pleasantly surprised at how organised the tour was. There was only one occasion where the hotel was changed and was not completely satisfactory. All communication was promptly answered and dealt with in a competent manner.

Product : Loved the tour and thought we experienced the best Turkey had to offer. At times would have liked just a little bit more time to explore at our own leisure. Particularly would have like to have stayed closer into the township of Cannakkale .
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Posted Feb 14, 2014
Service rating : The guide and driver were very good. The food was very good as well. There were a few small hiccups along the way (need much better sleeping accommodations) but nothing that would deter me from using Encounters again.

Product : The route was awesome. Some better than others (Cape Town being the highlight) along with the safari. All in all, a good experience especially for those planning to visit South Africa over the course of a few days.