Tour type: Small Group
Group size: Min: 4 | Max: 20
Accommodation: 4-star and boutique hotels
Transport: AC minibus/coach
Highlights: Istanbul Old City, Cappadocia scenery, Underground city, Pamukkale, Ephesus ruins, Acropolis & Parthenon in Athens, Epidaurus, birth place of the Olympics at Olympia, Temple of Apollo at Delphi, clifftop monasteries at Meteora
Go on a whirlwind adventure through two incredible countries. Turkey and Greece are both fascinating lands with incredible historical and cultural importance. This 15-day tour will take you on a journey through the past, as you discover sites and landmarks dedicated to religion, culture, mythology, and philosophy.
Ancient civilizations and legendary mythical figures will come alive as you walk through the pages of time. You will see some of the most famous and beautiful temples and mosques in the world, as well as unique and fascinating natural phenomena.
Highlights in Turkey include Istanbul’s iconic Blue Mosque, the surreal landscape of Cappadocia, the peculiar cascades of Pamukkale, and the resting place of the famed poet Rumi.
In Greece, you will encounter temples dedicated to famous gods, ancient cities of great civilizations, and the birthplace of the Olympic Games. Returning to modern life will feel rather surreal after this captivating journey!
Your exciting two-week voyage begins in Istanbul. This famous city is located at the meeting point of two continents, Europe and Asia. As such, it abounds with captivating cultural, historical, and religious landmarks.
Grand old buildings contrast wonderfully with the cosmopolitan atmosphere. You arrive at the airport and are transferred to your hotel. The rest of the day is free for you to spend at your leisure.
Istanbul 4-star hotel
Single room supplement (TUSGTG)
Extra day in Istanbul - pre-tour
Today we tour the older areas of Istanbul, known as the Old City. We stop at its most important landmarks, including the majestic Hagia Sophia, the famous Blue Mosque, the fascinating Topkapi palace, and the remarkable Hippodrome.
We also have the choice of enjoying a boat cruise on the Bosphorus, the river that separates Europe from Asia. The night is spent is Istanbul.
Istanbul 4-star hotel
Today we leave Istanbul and head towards Ankara, the capital of Turkey. We first stop at the tomb of one of the country’s most iconic figures, Mustafa Kemal Ataturk. He was the leader during the Turkish War of Independence, and was the Republic’s first president.
Our next destination is Cappadocia. This is one of the main highlights of any visit to Turkey. The scenery is this region is one of a kind and will take your breath away.
Miles of oddly-shaped formations rising out of the rocky landscape have created an otherworldly scene. Cappadocia has become one of the most popular destinations in Turkey, and it’s easy to see why. We spend the night here.
Cappadocia boutique hotel
Today we visit a series of unique cultural and archaeological landmarks. First, we tour the Goreme Open Air Museum, where numerous churches and monasteries have been built into the rocky mountainsides. Inside, many colourful frescoes and paintings have been beautifully preserved.
We then make our way to see the fairy chimneys of Pasabag and visit the impressive Uchisar Castle, before stopping off at a carpet village. The art of carpet weaving is historically significant in Turkey, and our visit provides us with a chance to see how the process works. Our day ends off with an optional folklore and belly dancing performance.
Cappadocia boutique hotel
Today we visit and explore the Underground City of Kaymakli. We then travel in the footsteps of the travellers and traders of the past. Heading down the famous ancient Silk Road towards Konya, we stop off at the Sultan Hani Caravansary, one of the biggest caravansaries in the world.
Historically, this was a place where travellers would stop to rest during their travels, and we are able to imagine their experiences as we stop to do the same. We continue on our way to Konya, where we visit the Mevlana Museum. This is the resting place of Jalaluddin Rumi, one of the most celebrated poets in the world.
Our last stop today is the Aladdin Mosque, a 12th-century place of worship.
Konya 4-star hotel
Today’s destination is Pamukkale. On our way, we stop at Sagalassos, an ancient Turkish city that was conquered in 333 BC by Alexander the Great. The exporting of pottery and agricultural products from Sagalassos made it an important centre of trade, but it eventually fell to ruin as the result of an earthquake and plague outbreak. The site is well-preserved, and the ruins are enthralling to see.
We then head on towards Pamukkale, another of Turkey’s most renowned and popular destinations. Here you will see the fascinating sight of white limestone formations cascading downwards, punctuated by blue pools of water in the form of hot springs. This unique natural phenomenon attracts about 2 million tourists each year, and is delightfully dubbed the “cotton castle”.
Pamukkale 4-star hotel
Today we make our way to Hierapolis. This site contained many temples and religious structures, and is thus known as the Sacred City. Its other highlights include a well-preserved theatre, as well as the Necropolis, a massive cemetery.
Next, we head to the Temple of Apollo, who was the legendary Greek god of medicine, healing, poetry, and music. We are able to view some beautiful handcrafted leather goods, before heading to Kusadasi, where we spend the night.
KuÅŸadasÄ± boutique hotel
Today we visit the ruins of Ephesus. The remains of this ancient city have been very well preserved, reconstructed, and restored. Visitors can therefore explore the city and experience it as its original residents might have done.
This is a unique and thrilling experience. Leaving Ephesus, we stop at another carpet weaving village, before we leave Turkey. We arrive in Athens, Greece.
Athens 4-star hotel
Today is spent exploring Athens on your own. Greece’s legendary capital is one of the most culturally and historically significant cities in the world. It was once the historical capital of Europe, and is bursting with religious, philosophical, and mythological sites and landmarks.
Keeping in mind the sites that will be included on the following day’s tour, you are free to explore this intriguing city at your own pace.
Athens 4-star hotel
Today we get a taste of Athens. All the key landmarks are included on our tour: the iconic Acropolis, the Panathenaic Stadium, Hadrian’s Arch, the Temple of Zeus, the Parnethon, and more.
You will feel as though you have stepped into the pages of a history book or mythology novel. Some of the more modern landmarks of Athens are also included on the tour: its University, National Library, Academy, and Syntagma (Constitution) Square.
Athens 4-star hotel
Today we make our way to the Pelopponese Peninsula via the Corinth Canal. This canal, one of the world’s smallest, separates the mainland of Greece from the Peninsula. Once on the other side, we head towards Mycenae. This ancient city was the citadel of the Mycenaean civilization, one of the world’s foremost ancient nations.
We are able to appreciate the famous and unique aspects of the city, including the Cyclopean walls, the iconic Lion Gate at the entrance, numerous royal tombs, and the burial site of Agamemnon, who was an eminent King of Mycenae. Our overnight destination is the scenic coastal town of Nafplio.
Nafplion 4-star hotel
Today we visit the birthplace of the Olympic Games: the city of Olympia. Here we can see many interesting landmarks, including the Ancient Stadium, where the Games of old took place.
We also visit the Archaeological Museum of Olympia, which houses a very famous statue known as Hermes of Praxiteles. We then head to the city of Delphi via the Rio-Antirio Bridge, another famous landmark, although this one is much more recent!
Delphi 4-star hotel
Today is spent touring Delphi. This was another key centre of ancient Greece. Its main attraction is the ruins of the Temple of Apollo, which is found on the slopes of a magnificent mountain.
We see the Sanctuary of Athena, who was one of the Oracles of Delphi, as well as the Castalian Spring, the waters of which were used for cleaning the temple and cleansing those who came to it. Our overnight destination is the city of Kalambaka, which is reached after a drive though several charming central Greek villages.
Kalambaka 4-star hotel
We see another captivating natural and archeological spectacle today - the dramatic formations of Meteora which rise impressively into the sky. Old Christian monasteries sit atop and along the cliff faces of this UNESCO World Heritage Site.
Leaving Meteora, we make our way back towards Athens via Trikala, Lamia, and Thermopylae. On the way, we stop to see the statue of King Leonidas, the celebrated Spartan king who is remembered for his heroic stand against Persian forces in the famous Battle of Thermopylae.
Athens 4-star hotel
Our 15-day adventure comes to an end today. After breakfast in Athens, you will be transferred to the airport to board your flight home.
This tour is also available for booking privately for travel anytime through the year, and we can also customise the itinerary to fit your personal requirements. Please contact us for details and prices.
The hotels and accommodations listed below are the ones we most often on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
Sirkeci Mansion Hotel
This is a small, intimate boutique hotel in the Sirkeci district of Istanbul, close to the famous Blue Mosque. Its facilities include a restaurant, rooftop terrace, and bar, as well as a full range of wellness facilities, including Turkish baths.
Located within walking distance of the famous Blue Mosque, this is a small and charming hotel in Istanbul. Accommodation consists of several types of well-appointed rooms. It features a restaurant, bar, and rooftop terrace, as well as several wellness facilities, including a spa, gym, and Turkish baths.
This quaint hotel is built into one of the famous rock formations of Cappadocia. The suites are fully furnished, each with a unique design. The hotel is situated within a walking distance of the city centre.
MDC Cave Hotel is found in Urgup, Cappadocia, known for its unique landscape of rock formations. The hotel is built into one of these rock formations, and is thus known as a cave hotel. Each fully-equipped suite has its own design, while facilities include a restaurant and conference centre. The city centre is within walking distance.
Hilton Garden Inn Konya
This hotel is situated in a convenient location in central Konya, within walking distance of historical and cultural sites and 20 minutes from the airport.
This hotel is situated in a convenient location in central Konya, within walking distance of historical and cultural sites and 20 minutes from the airport. Its facilities include a restaurant, convenience mart, business centre, fitness centre, and meeting space for up to 500 guests. Rooms and suites are comfortable and feature TVs, fridges, and complimentary WiFi.
The Adempira Thermal Hotel is equipped with a restaurant, bar, lounge, gardens and a lovely pool, just 4 miles from the tourist site of Pamukkale.
A luxury option, in the region of Pamukkale, land of the cotton castles. The Adempira Hotel and Spa offers 5-star accommodation, just a few miles from the main tourist monument Pamukkale.
Rooms are the hotel are equipped with air conditioning, Satellite TV, kettles and en-suite facilities.
Hotel amenities include hot spring baths, hammams and an on site sauna.
Ilayda Avantgarde Hotel
This 4-star hotel is found in the centre of Kusadasi, directly across from the main beach promenade. It offers views of the Aegean Sea from its roof terrace and some of the rooms. It also features a rooftop pool and bar, conference rooms.
Ilayda Avantgarde is a 4-star hotel located in the heart of Kusadasi. It is right across from the main beach promenade and provides ocean views from the rooftop terrace and several rooms. Facilities include a Starbucks coffee shop, conference rooms, and a rooftop bar and pool. The rooms feature all amenities needed for a comfortable stay.
Amalia Hotel Nafplio
The Amalia Hotel Nafplio is a good 4-star hotel located on the edge of town with 170 rooms and large green gardens full of flowers and palm trees, with orchards around it. Taxis are easily arranged for transport in and out of the centre of town.
The Amalia Hotel Nafplio is a good 4-star hotel located on the edge of town with 170 rooms and large green gardens full of flowers and palm trees, with orchards around it. The hotel has a cafe by the swimming pool (the pool is open from May to September) and a bar and lounge with a fireplace for cosy winter nights. Taxis are easily arranged for transport in and out of the centre of town (approx. EUR 6-7). Rooms are large and comfortable with a mix of sea and garden views.
The hotel has also been awarded the Green Key, from the Greek society for the protection of nature, acknowledging the hotel group's efforts in the use of eco friendly technologies and products.
Amalia Hotel Delphi
Set on a slope of Mount Parnassus, at the exit of Delphi town, Amalia offers a panoramic view of the green valley, all the way to the sea, Itea and Galaxidi. Open year-round, it features an outdoor pool and an inviting lounge with fireplace.
Set on a slope of Mount Parnassus, at the exit of Delphi town, Amalia offers a panoramic view of the green valley, all the way to the sea, Itea and Galaxidi. Open year-round, it features an outdoor pool and an inviting lounge with fireplace. Free WiFi is available throughout.
The modern guest rooms have natural light, through windows, terraces or balconies, and are air-conditioned and heated. Most offer impressive views to the valley and the sea and some to the internal gardens.
Guests can relax at the lobby lounge with fireplace and admire the breathtaking view of the Delphian scenery. One level down, the restaurant overlooks the valley and the pool, surrounded by the green gardens. A rich American buffet breakfast is served here.
Amalia Hotel Delphi is just minutes away from the archaeological site of Delphi and the museum, the temple of Apollo and Castalia spring. Arachova is 6.2 miles away from the hotel, and is renowned for its traditional woolen weavings and gastronomy. Also Itea and Galaxidi, are port towns worth visiting in close vicinity.
Divani Meteora Hotel
The contemporary Divani Meteora Hotel is located in Kalambaka, just a short distance from the Monastery of Agia Triada and the Theopetra Cave.
The contemporary Divani Meteora Hotel is located in Kalambaka, just a short distance from the Monastery of Agia Triada and the Theopetra Cave. At the hotel you’ll find a full-service spa, restaurant and indoor swimming pool. Kalambaka town is just a short walk from the hotel.
Rooms at the hotel come equipped with modern amenities including air-conditioning, satellite tv and minibar.
Our tours are designed to include all that you need to enjoy a really special time in the destination youre visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.
All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.
Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.
The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.
This tour uses a range of good quality hotels mainly at the local 4-star level but with some interesting boutique style hotels included too. Please check the Accommodation section for more information on the normal hotels used on this tour. This list is given as a guide though and hotels may change from time to time to others of a similar standard.
Accommodation levels and hotels may be slightly different in Turkey and Greece to general Western standards. We regularly inspect all the hotels we use to ensure that the service you receive is as close as possible to your expectations. Please check your hotel room when you first arrive (hot water, cleanliness etc.), so that your guide can assist with any problems if required.
We will contact you with your arrival hotel details normally a couple of weeks before departure. Further hotels through the tour are not advised in advance.
Check-in Times: Official hotel check-in times in Greece and Turkey are between 14.00 and 15.00. However, we do always try to ensure that if you arrive early, you can check into your room as soon as possible. We can nearly always get you into your hotel rooms by midday, but please understand that it is out of our control if the hotel is full and it takes a little longer. You will have full use of the hotel facilities while you wait if there is a short delay.
Our Turkey & Greece tours use a mix of air conditioned minivans, minibuses and coaches depending on the size of the group.
The international flight between Izmir (ADB) and Athens (ATH) is not included in the price of the tour and should be booked separately. Good flight options are available with Turkish Airlines and some low cost airlines. You may be able to include this flight on your overall flight ticket if you fly with Turkish Airlines (eg. Home-Istanbul Izmir-Athens, Athens-Home).
Your airport transfers are included in Izmir and Athens regardless of the time of your flight. Please contact us if you have any questions about booking this flight.
We are committed to being a small group operator, as we feel this gives everyone in the group the best chance to get to know their fellow travellers and to hear and make the most of their guide. Instead, we set group departures on this tour to have a maximum of 20 travellers and a minimum of 4.
In Turkey we provide a fully trained, local English-speaking guide to accompany you all the way from Istanbul to the end of the tour in Kusadasi. You are also transferred by the guide or one of our other representatives to the airport in Izmir for your departure to Greece.
In Greece a fully trained, local English-speaking guide accompanies you for all the sightseeing tours through Nafplion, Olympia, Delphi, Meteora and back to Athens.
At Encounters Travel we try to use local guides and reps as much as possible. We feel this gives you the best experience of the country and the sites you are seeing.
Entrance fees to all sites visited in Turkey are included in the tour price.
However, due to a higher risk of changing prices, entrance fees to the tourist sites visited in Greece are not included and you will need to cover the cost of these as you go along. Current prices are shown below, though these are subject to change by the local authorities at any time. A 50% discount is currently available on some fees during the winter months of November to March. Not all of the entrance fees below apply to all tours - please check your itinerary and the inclusions/exclusions section for a budget for your trip.
Athens - Acropolis - Summer EUR 20, Winter EUR 10
Athens - Acropolis Museum - Summer EUR 5, Winter EUR 5
Athens - Hadrian's Arch - Free
Athens - Panathenaic Stadium - Free
Athens - Parthenon - Free
Athens - Propylaea - Free
Athens - Temple of Athena Nike - Free
Athens - Temple of Olympian Zeus - Free
Corinth Canal - Free
Delphi Ancient Site & Museum - Summer EUR 12, Winter EUR 6
Delphi - Temple of Apollo - Free
Delphi - Treasury of Athens - Free
Mycenae - Tomb of Agamemnon - Summer EUR 12, Winter EUR 6
Nafplio - Palamidi Fortress - EUR 8
Olympia Ancient Site & Museum - Summer EUR 12, Winter EUR 6
Olympia - Temple of Zeus - Free
Meteora - 2 monasteries - Summer EUR 6, Winter EUR 6
Camera Fees: Photography may be restricted in various ways at different sites. Often flash photography is often forbidden to protect the exhibits and ancient pigments, and sometimes cameras are not allowed in at all. Please respect these rules as they are there partly for your benefit. Tickets are not generally required for normal cameras, but if you have a video camera, if its use is permitted there will sometimes be a charge.
Hotel Residence Fees: The Hellenic National Tourism Organization operates a residence fee which is applied on all hotel accommodation. The fees should be paid by guests directly to the hotel before the end of their stay and are not included in the tour price. Fees are per room per night (not per person) and have been set at EUR 1.50 for 3* hotels, EUR 3.00 for 4* hotels and EUR 4.00 for 5* hotels.
The official language of Turkey is Turkish. In addition, between 10 per cent and 15 per cent of the population speaks a different mother tongue, usually Kurdish or Arabic. Turkish words are spelled with an adapted Roman alphabet. The language is phonetic; each letter has only one sound that is always pronounced distinctly.
You'll find you won't have much of a problem with the language barrier. English is well communicated by many Turks. Below you will find some important phrases that will have you sounding like a Turk in no time!
Yes = Evet (eh-vet) No = Hayir (hah-yuhr)
Maybe = Belki (behl-key) Please = Lutfen (loot-fen)
Thank you = Tesekkur (tesh-eccur) Pardon me = Pardon (phar-don)
Who = Kim (kim) When = Ne zaman (neh zah-mahn)
Today = Bugun (boo-ghoon) Yesterday = Dun (dhuen)
Tomorrow = Yarin (yar-in) I'm sorry = Ozur dilerim (oz-oor del-eh-rim)
Help = Imdat (eem-daht) Police = Polis (po-lis)
Hello = Merhaba (mehrhaba) Goodbye = Hoscakal (hosh-cha-khal)
Good night = Iyi geceler (ee-yee geh-jeh-lehr) How are you ? = Nasilsin ? (nah-sil-sihn)
Open = Acik (ach-oek) Closed = Kapali (kap-ah-lee)
Bad = Kotu (koh-too) Good = Iyi (eeh-yea)
Hot = Sicak (sijark) Cold = Soguk (sooh-ook)
Bill, please = Hesap lutfen (hesarp, lewtfen) My name is Paul = Ismim Paul (Eas-meem Paul)
I am a vegetarian = Vejeteryanim (vej-e-tar-ian-eam) I need a doctor = Doktora ihtiyacim (dohk-tor-ah eeh-tee-yajum)
Do you speak English ? = Ingilizce biliyor musun (een-geal-je bee-leh-your-moe-sean)
I don't speak Turkish. = Turkce bilmiyorum (Terkche-bil-me-you-room)
I don't understand = Anlamiyorum (ahn-luh-mee-your-room)
The Turkish lira was re-valued at the end of 2004 to become the ‘New Turkish Lira’. The word ‘New’ has now been dropped, and we are back to ‘Turkish Lira’ again (TRY).
It is normally cheaper to convert money to Turkish Lira in Turkey than at home. Using an ATM or a credit card will often get you the best possible exchange rates; the post and telephone office (PTT) and banks offer very reasonable rates, too. Try to use ATM machines that are attached to banks while they are open, so that if your card is swallowed you can go into the bank and get it released back to you.
It is difficult for us to specify the money that you will spend per day, however, as a general rule USD 20-50 per day can provide you with additional meals, tipping, snacks & drinks. Should you wish to purchase many souvenirs or other luxuries, of which there is a diverse range, you will have to budget for these.
A mixture of cash and credit cards are the best forms of currency. Credit cards are accepted in most restaurants, bars and pubs. MasterCard and Visa are most welcomed; American Express cards work at some ATMs and AmEx offices. Credit cards are also useful for cash advances, which allow you to withdraw Lira instantly from associated banks and ATMs throughout Turkey. Cash cards and ATM’s are widespread in most of Turkey including in Istanbul, Canakkale, Selcuk, Marmaris, Pamukkale, Fethiye, Kas, Cappadocia, and Ankara.
Tipping is common practice in Greece, though not as extensive as in Turkey. In both countries, for basic restaurants, taxis and local markets, leave the loose change. For more up-market restaurants we suggest 5% to 10% of your bill.
We include a 'tipping kitty' in your tour price which your tour guide will use to tip a wide range of people along the way to help ensure the smooth running of the tour. This does not include your tour guide(s) or driver(s) though.Drivers: You may have a range of private drivers on your trip. For those you see for at least several days and who are more involved with the group, a tip of around EUR 1-2 per person per day is generally appropriate.
Tour guides: If you think you tour guide and/or tour leader has worked hard and provided a good service then s/he will appreciate a tip of a few Euros. How much you tip is subject to your satisfaction with their service and your personal budget. You should not feel pressured to tip any particular amount. As a guideline, we can suggest that for good service, a tip of EUR 3-5 per person per day for local tour guides or local tour leaders would be fine.
Luggage: Suitcases, rucksacks or fabric holdalls are all fine to bring with you on the tour. You should also bring a small daypack/bag to take out during the day. Your main luggage will normally be left in the hotel during your sightseeing trips. However, you do have lots of transfers on this tour, between hotels and several airports. So, please only bring as much as you are comfortable carrying yourself.
Luggage limits: There is no luggage limit for this tour. However, most airlines restrict you to between 20kg and 25kg for your hold luggage and between 5kg and 10kg for hand luggage. Please check with your airline before travelling to the airport.
Clothing: Turkey’s climate changes drastically, with cold winters and hot summers. In western Turkey from late March to May, spring brings with it average temperatures of around 15C, though the weather does gradually warm up with sunny days interspersed with rain showers. From May to the end of October, the climate is hot and sunny, getting cooler as the year progresses. In Central Turkey around Cappadocia, the climate is cold with regular snowfalls from the end of November until late February. With spring the weather warms and the snow disappears altogether, though it still remains cold at night and first thing in the morning. Summer starts from May onwards, with temperature reaching around the mid 30’s. The East of Turkey from late May has warmed up considerably, and stays hot until late September with sunny days, but the night time temperatures start to drop. By the end of October you can expect the first of the winter snows. So you must pack for cool and potentially wet conditions late in the year.
Modesty rates highly in some parts of Turkey, especially for women and in the East, so please ensure clothes are loose fitting and not too revealing. Loose shorts are OK in tourist sites, as are T-shirts, but these should not show too much bare flesh (your shoulders should remain covered). In Eastern Turkey villages, and any mosques throughout the country, legs and arms should be covered. Attidudes are more relaxed in the seaside resorts.
The weather in Greece is similar but a bit less extreme both in summer and winter and the dress code a bit more relaxed too.
Other items: We also recommend you bring a sun hat, sunscreen, sunglasses, a basic first aid kit, toiletries, money belt, small torch, camera & charger.
Sockets are two round pronged and 220 volts (Type C). Universal adaptors are available in most airport shops if you don't have one already. Standard European adapters will work fine, though sometimes they may feel a little loose in the sockets. All hotel rooms have electrical sockets where you can re-charge cameras, phones etc. Hair dryers are normally available on request from the hotel reception if not in your room already.
If you have US appliances (110 volts) you will need a voltage converter as well as a plug adapter.
If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You may make a deposit or full payment online, or just hold a reservation if you prefer (full payments are due 8 weeks before departure). We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer, or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.
We are a UK registered company and an ABTA Member (Y4447) and you can be confident when booking with us that your money is safe and protected.
Financial failure insurance is also provided through Affirma to protect all customers for the land portion of your tour.
Please see our website or booking conditions for more information.
It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.
All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).
Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...
You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.
Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.
Note - to comply with insurance sales regulations, our travel insurance policies are only available to customers booking directly with us. If you have booked through a travel agent you will need to arrange your own insurance.
If you plan to arrange a hot air balloon flight locally, or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.
If you are taking expensive camera gear or other electronic equipment with you then please check the coverage and the fine print of your policy to ensure that you have sufficient cover.
IMPORTANT: We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour. If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.
You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.twitter.com/encounterstravl (yes, without the 'e')
It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.
General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.
You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.
Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.