We believe that safety and enjoyment are equally important when travelling with Encounters Travel. It is therefore one of our terms and conditions of booking that you have adequate travel insurance in place before you travel with us.
We have teamed up with Endsleigh Insurance Services Limited to offer our travellers a policy which has been specifically designed to meet their requirements. To view full policy wording and the range of benefits and exclusions, please click here.
New policies taken out do provide some cover for Covid-19 related situations:
However, the following situations are not covered:
IMPORTANT: Our policy does not provide any Covid-19 cover at all if you travel to a country which the UK government advises against travel to for Covid-19 reasons.
During the Covid-19 pandemic this covers nearly all our destinations, making our policy unsuitable for most new bookings at the moment which will travel in the near future. The policy will however be suitable for travel further into the future if and when UK government travel advice restrictions have been be eased.
If the UK FCDO restrictions remain in place when it comes close to your travel date, you would need to either accept the risk of covering any Covid-19 related costs yourself (not recommended!) or cancel any policy held with us and receive a refund, and take out a new policy with a different provider.
The following policies all cover travel to destinations which the UK (and US) governments may be advising against travel to. Please ensure you check you are happy with the level of cover provided:
To purchase our Endsleigh provided travel insurance cover, first please complete the online application form and we will then add the policy to your booking and update your invoice. If you are aged over 85 we will first provide you with a quote to approve.
Uncover the World Travel is an appointed representative of Endsleigh Insurance Services Limited, which is authorised and regulated by the Financial Services Authority (http://www.fsa.gov.uk/register/home.do). Endsleigh Insurance Services Limited. Company No: 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.
It is your responsibility to ensure that your insurance provides sufficient cover appropriate for the activities included in the tour. If you do not purchase your travel insurance through us, then your policy needs to cover:
We also strongly recommend that you obtain cover for the following:
We will need to know the Policy Number, the Name of the Issuing Company, and the Policy Emergency Telephone Number before you travel.
Note: Cancellation cover will only commence once payment for the policy has been made and the policy documents issued. Cover towards unrecoverable cancellation costs will then apply should you have to cancel your trip for an insured reason.
|Cancellation and curtailment charges||-||£5,000|
|Emergency Medical and other Expenses||-||£10,000,000|
|Overseas Legal Expenses||-||£50,000|