Tour type: Small Group
Group size: Min: 2 | Max: 16
Accommodation: 3 to 4-star hotels
Transport: AC minivan, minibus or coach
Highlights: Blue city of Chefchaouen; Scenic Rif Mountains; Tangier, gateway to Africa; Volubilis Roman ruins; Imperial city of Meknes; Fes medina, dye-pits & tanneries; Rabat Old City & Royal Palace; Hassan II Mosque in Casablanca; Marrakech medina
Enjoy an intimate small-group experience while exploring Morocco on this 10-day tour through the country's fascinating northern towns, cities and countryside.
Starting and finishing in the exotic city of Marrakech allows plenty of time to discover its markets, souqs and to visit the amazing Djemaa el-Fna square at night. You'll also see 3 of Morocco's other Imperial Cities, visiting the old city in Rabat, the walled Berber town of Meknes, and taking a full day to explore the huge medina at Fes. Other highlights include ancient Moulay Idriss, the spiritual town of Ouazanne, Roman ruins at Volubilis, and the contrasting but equally atmospheric northern towns of Chefchaouen and Tanjier.
Combining all these experiences with beautiful scenery in the Rif mountains, several coastal towns, and the tastes and experiences of modern Morocco brought to life for you by your guide, makes for an unforgettable way to discover Morocco.
Accommodation is in comfortable mid-range hotels, with options available to extend the tour at either end if you wish.
Welcome to Morocco! We will meet you on your arrival in Marrakech airport and transfer you to the hotel. Your time is then free to relax by the hotel pool, or explore Marrakech a little independently if you arrive early. We will then have a welcome meeting with the tour guide at 6.00pm where you will meet your fellow travellers. If you arrive late and miss this meeting then we will make the introductions again tomorrow morning. Dinner is included in the hotel tonight.
We will leave Marrakech this morning and drive to Casablanca, on the shores of the Atlantic Ocean (approx. 3.5hrs). After arriving and having lunch, you have free time to explore the city centre on your own before we have a meeting at 6pm for dinner and to meet fellow travellers joining this tour in Casablanca.
We'll leave Casablanca early this morning and head to the walled city of Meknes, one of Morocco's Imperial Cities. During our guided tour of the city we'll visit the Mausoleum of the sultan Mulay Ismail to see his magnificent tomb there, and the 12th century Grande Mosque which has an impressive green tiled roof. After lunch in Meknes we'll head on to Volubilis, an UNESCO-listed and well-preserved Roman colonial town which sat on the fringes of the Roman Empire. This is the largest ancient site in Morocco and full of impressive ruins.
Our final stop today is at the holy city of Moulay Idriss. This was only opened to mon-Muslims in 2005 and is where Moulay Idriss introduced the religion of Shiism in 789, starting a new dynasty. He also initiated construction of the city of Fes, which is where we end our journey today.
Considered the largest and oldest medieval city in the world by many, Fes is over 1,200 years old and is famous for its busy Medina. Home to 400,000 inhabitants this is packed with narrow winding streets, mosques, souks and is a heady mix of sights, smells and sounds. We'll spend plenty of time exploring the Medina, seeing various palaces and mosques (which non-Muslims will not be able to enter), and many different crafts on sale. ounds. Our guided otur will also include the Fes's famous dye-pits and tanneries, as well as a traditional Moroccan pharmacy and pottery. Finally we'll return to our hotel to relax after a long day of walking and exploring. This evening there is the option for a traditional meal inside the city with live Moroccan entertainment including music, belly dancing and magicians.
We leave Fes after breakfast today and head towards the Rif mountains. Our first stop is the picturesque town of Ouazzane, renowned throughout the Islamic world as an important spiritual centre as it was home to many of the pillars of Sufism. It also hosts the tomb of several important Moroccan saints which is a pilgrimage destination for many Jews who also consider Ouazzane a holy city. After a short time here we continue on into the Rif mountains and the incredible town of Chefchaouen.
The medina in Chefchaouen is unmistakeable and one of Morocco's highlights, with its beautiful bright white and blue painted walls, steps and doors. The medina hosts both traditional Moroccan shops and cafes with authentic dishes to try, as well as some more touristy fare. The central square is the main focus with the 18th century Kasbah, central mosque and several cafes. You'll have time to explore the town and find a nice place to sit and eat and watch the world go by before we head to our hotel.
Your day is free to explore Chefchaouen at your leisure today. You could explore the steep cobbled lanes, practice your photography, visit the leather and weaving workshops, or relax with a Moroccan tea or coffee in the square.
Another option today is to take a scenic drive (around 2 hours in total) into the hills to see the Cascades d'Akchour. There's a beatiful hike of around 2 hours here, following the river upwards, passing many small cascades to get to the main waterfall and pool at the top. There's a lot of height to gain and plenty of steps, so you need to be a little fit. If you bring a bathing suit with you then there's also the chance for a refreshing swim in the large pool below the main falls. Local Berbers offer tajines and snacks which are very welcome before you head back down again and return to Chefchaouen.
It's another change of scene today as we bid a fond farewell to Chefchaouen and head up to the Mahgreb coast and the important city of Tangier. Known as the gateway between Africa and Europe, the city has an important strategic location at the western entrance to the Strait of Gibraltar which connects the Atlantic Ocean and the Mediterranean Sea. Many artists including Jack Kerouac, Tennessee Williams and Matisse found inspiration here. Even the Rolling Stones spent several days here recording with the legendary Master Musicians of Jajouka.
Tanjier's location means it has a fascinating mix of cultures and influences which you can discover while exploring the port, the old and new medinas, and the Dar el Makhzen, formerly a sultans' palace but now a museum of Moroccan artefacts. The many rooftop terrace cafes also make great places to sit with a drink and watch the world go by.
We'll turn south again today and head for Morocco's capital, Rabat. The city was orginally formed in the third century BC and we'll have time to visit the the Oudaia Kasbah in the oldest part of the city, as well as Rabat's most famous landmark, the Hassan's Tower, and the Royal Palace.
In the afternoon we drive on to Casablanca where the evenint is free to enjoy the city's popular nightlife or just have a meal out together.
After an early breakfast there is an optional visit to the Hassan II Mosque. This is the largest mosque in Morocco, holding up to 25,000 worshippers inside and a further 80,000 outside. It has the world's tallest minaret (210 metres) which is topped by a laser shining light towards Mecca. It is also the only mosque we know of in Morocco that allows non-muslims to visit. Combined with its spectacular location with the sea waves lapping up against it, this is a highly recommended visit. (Note - visits into the mosque are not allowed during Ramadan).
We'll then make our final drive of the tour on to Marrakech, arriving in time for lunch. Your afternoon is free or you can book an optional guided tour of the city with our guide. The tour will feature Marrakech's pride and main landmark, the Koutoubia Tower. A companion tower to the Giralda Tower in Seville and the Tower of Hassan in Rabat, it is said that the sultan who built them had the eyes of his architect cut out to prevent him from ever building a more beautiful tower elsewhere. Our tour of course will also take in Marrakech's UNESCO listed medina, which is packed with stalls packed with spices, crafts, and seemingly everything else under the sun. We'll finish at the Djemaa-el-Fna, which is Marrakech's famous large open square. This really comes to life at night with masses of street food stalls, entertainers and local people packing it for the evening. The rest of the afternoon is free to relax by the hotel pool, enjoy a hammap experience, explore the markets further, or do some souvenir shopping, before we meet up for a final group evening meal. You may then wish to head back to the square for a final exciting taste of Moroccan life.
Your Moroccan tour with us ends after breakfast today and your time is free until you depart. Our guide or the hotel will help you arrange a taxi for the short drive to the airport, or you can add extra days to explore Marrakech further if you wish.
Note: If you don't have quite so much time, or if it would work better for you to fly into Casablanca instead of Marrakech, then do check our North Morocco Explorer tour which runs alongside this trip but is a day shorter.
This tour has regular small-group departures running throughout the year. We can also arrange the tour privately for you starting on any other dates. Please contact us for details and prices.
The hotels and accommodations listed below are the ones we most often on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
Hôtel El Andalous Lounges & Spa
The Hotel Diwan Casablanca is located in the city centre, just a 5-minute walk from the Casa Port Train Station and 1.5 km from the Hassan II Mosque.
The Hotel Diwan Casablanca is located in the city centre, just a 5-minute walk from theCasa Port Train Station and 0.9 miles from the Hassan II Mosque. Guests can relax with a massage in the hotel's spa and fitness area.
The contemporary rooms at Hotel Diwan Casablanca are air-conditioned and some have a balcony. Each room features a flat-screen TV with satellite channels. The en suite bathroom includes a bathrobe.
A buffet breakfast is served every morning. Guests can enjoy international cuisine in the Emeraude Restaurant, with a buffet and a la carte options.
Guests can shop at the Bab Marrakech souks just a 15-minute walk away or visit the Old Medina, which is 550 yards away. Free Wi-Fi is available on site.
Our tours are designed to include all that you need to enjoy a really special time in the destination youre visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.
All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.
Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.
The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.
We use good quality hotels rated at the local 3 and 4-star level on this tour, plus a traditional Moroccan Riad style hotel in Chefchaouen
Local hotel star ratings may vary slightly from international standards. Accommodation is based on double or twin en-suite rooms with air conditioning. All couples will be given a private double room.
Please check the Single Room Supplement option for details on room sharing and optional single supplement charges for solo travellers on this tour.
Our trips can feature a mix of different transport options. We want you to feel like you’re really experiencing the country you’re travelling through, but at the same time we want you to finish journeys refreshed enough to enjoy the next stage of the tour. The terrain, route taken and public transport options in Morocco mean that we use air conditioned private vehicles throughout this tour. These include 4x4 landcruiser style vehicles and minivans, subject to the size of the group.
Our Morocco tours include a 24-hour airport meet & assist service in Casablanca/Marrakech airports (depending on the exact itinerary), your arrival and departure airport-hotel transfers and all other transfers.
Your airport transfers are only included in our tour prices on the first and last day of the set tour itinerary. We will be happy to arrange transfers on any additional days if you book your hotel room with us. If you make your own arrangements for additional accommodation at either the beginning or the end of the tour then you will need to arrange your own airport transfers on these days.
On our Shoestring group tours we do offer optional hotel upgrades. This may mean that additional pick-up and drop-offs are required each day. We do endeavour to ensure that all hotels used are close to each other and to streamline and time arrangements to limit any extra driving time as much as possible.
We are committed to maintaining small groups wherever possible as we feel this gives everyone in the group the best chance to get to know their fellow travellers and to hear and make the most of their guide. This tour therefore has a maximum size of 16 people.
The minimum number of travellers required for the tour to run is 2.
This is not a Family tour, and we therefore set the minimum age for travellers to join the tour at 15. There is no maximum age limit, but travellers need to be moderately fit and mobile.
An English speaking guide will accompany the group throughout the tour, along with the driver. We may also use specialist local guides to give extra information at some of the sites visited during the tour.
At Encounters Travel we aim to only use local Moroccan guides and drivers. We feel this gives you the best experience of the country and the sites you are seeing and many people describe our Moroccan guides as one of the highlights of their holiday.
We may share this tour with travellers booking through other operators.
We want to give you as much flexibility as possible when it comes to booking your holiday with us. So, to take account of people with varying travel plans, we don’t include your international flights in the main tour price. We are however very happy to suggest flights to go with the tour. Please contact us with your preferred dates and departure airport and we’ll give you a selection of airlines, times and fares to choose from.
Your airport arrival & departure transfers are included on the first and last days of the tour. Airport transfers on any days before or after the main tour will incur a supplement. Our Morocco tours either start/finish in Marrakech (RAK) or Casablanca (CMN) airports.
Some packages on our website are sold as flight inclusive and in this event you will see the departure airport listed on the Dates & Prices section. Airlines may vary on these packages, and baggage fees may be subject to an extra fee. Where these are shown on our website, prices are correct at the time of quoting, but are subject to continued availability of the fare used. Prices will be reconfirmed at the time of booking, and we will also provide the flight times and airline details before tickets are issued.
Flight inclusive prices are based on the cheapest Economy ticket class available which is generally non-refundable and non-changeable unless the flight is cancelled for reasons such as Covid-19, in which case the airlines are more flexible. More flexible ticket options, as well as Premium Economy and Business Class tickets are available on request for an additional supplement. Any changes made to flight inclusive bookings will be subject to the airline rules on your ticket.
Check in times for international flights to Morocco are generally 2 or 3 hours before departure depending on the airline - we recommend you aim to get to the airport 3 hours before departure to allow for any delays en-route and in passing through security checks. Online check in is available with most airlines from 24 hours before departure, though low-cost airlines may allow this straight after booking. Seat selection can be done at the point of checking in, either online or at the airport, or by calling the airline direct.
We do also sometimes advertise flight inclusive packages from selected airports.
The tour price includes entrance fees to all the tourist sites mentioned in the itinerary. You will need to cover the cost of entrance to any other extra sites that you may wish to visit.
The local currency in Morocco is the Dirham. We recommend you bring some cash in a hard currency (US Dollars, GB Pounds, Euros) and a good ATM card. Most major currencies can be converted at most banks, but it's not wise to carry too much. Euros and US Dollars are welcomed more than GB Pounds. Travellers cheques are not easily exchanged. It can be awkward outside of Marrakech to find an ATM machine that takes your card as many Moroccan banks have ATMs that only work with Moroccan cards. Don't put your card in an ATM unless you see the symbol that matches your card on the machine, as you might lose your card! We also suggest trying to avoid using Post Office ATMs. In some smaller towns there are no ATMs that take foreign cards, so be sure you get enough cash to carry you until the next major city. BCM seems to be the best bank, accepting foreign cards in most of their ATMs.
While in Morocco you will need sufficient funds to cover meals not included in the itinerary, drinks, snacks, souvenirs, tips and personal expenses such as laundry. These should generally all be paid for in Moroccan Dirham. It is difficult to recommend a level of personal spending money which will suit everyone as this can differ greatly, but as a guideline, we would suggest allowing USD 15-25 per person per day as a minimum. Allow more if you plan on doing lots of shopping, or buying many alcoholic drinks.
Tipping and Haggling is an accepted and usual part of life in Morocco and other countries in the region. Wages for service staff are very low and tips are a necessary supplement to meagre incomes. If you are visiting from a country where this is not the case, then we have given some guidelines below which will hopefully prove helpful. .
On our Small Group Tours we implement a Tipping Kitty for your convenience and to remove the hassle of being asked for tips by main people you may come across during the tour. This kitty will be collected in US Dollars cash at the start of the tour, and administred by your tour guide. You may ask for information on who they are tipping along the way if you wish as often they will do it out of sight for politeness. However, the tipping kitty amount covers people like hotel porters, hotel waiters, local guides for city tours, airport drivers, Berber camel herders and restaurant tips.It does not cover your main tour guide.
Please check the 'Not Included' section of the tour notes for details of the tipping kitty amount for your tour. This amount is payable per person (for adults only - children on family tours do not need to pay it).
This tipping kitty system works well on small group style tours. However, due to the different numbers of people travelling, we do not use it on our Shoestring or Private/Tailor-made tours.
Your main tour guide is not included in our Tipping Kitty. On group tours we suggest you budget around USD 2-4 per person per day to cover the main guide's tip, subject to your personal budget, and your satisfaction with the level of service provided. On private/tailor-made tours we recommend you budget a bit higher.
Throughout your trip you may at times also have a local guide in addition to your main guide. These are covered in the Tipping Kitty on our small group tours, but on other tours we suggest budgetting around USD2-3 per per day. The same applies to drivers on our Shoestring and Private/Tailor-made tours.
In local markets, and basic restaurants you can leave the loose change. For more up-market restaurants we suggest 5% to 10% of the bill.
Haggling is a traditional necessity, so never pay too much regard to initial prices. Instead fix an item's value in your mind then negotiate towards it unhurriedly (Moroccans never rush their bargaining), and don't be afraid to simply walk away if the price isn't right. However, if you do mention a price, then you should be prepared to pay it or risk causing offence.
Passports should be valid for at least six months after your departure from the country. Please do not bring an almost full or almost expired passport. Visa arrangements are the responsibility of the traveller, and requirements are subject to change by the local authorities. We recommend that you contact your closest Moroccan consulate or embassy for current information for your nationality.
Currently, many nationalities (including USA, Canada, UK, European, Australian, New Zealand) do not need to obtain a visa to enter Morocco as long as your stay is for less than 3 months. Other nationalities should check with their local consulate.
You should ensure you are fully insured for medical emergencies including emergency evacuation and repatriation.
Recommended vaccinations and other health protection measures vary according to the country you are visiting and where you are travelling from. We recommend you contact your GP/medical practitioner or a travel clinic for current information on vaccinations needed for your destination. You should ensure that you are up to date with vaccines and boosters recommended for your normal life at home, including for example, vaccines required for occupational risk of exposure, lifestyle risks and underlying medical conditions. In addition, additional courses or boosters normally recommended for the countries in this region are:
South Africa: Additional vaccinations: Hepatitis A. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Namibia: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Botswana: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted or travelled through an infected area.
Zimbabwe: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Zambia: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Malawi: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Tanzania: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Kenya: Additional vaccinations: Diphtheria, Hepatitis A, Poliomyelitis, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Uganda: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid, Yellow Fever. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Sudan: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid, Yellow Fever. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area. A certificate may also be required for those departing Sudan.
Morocco: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria not normally present. Yellow Fever certificate not required.
The above information can change at short notice. For up to date health information & vaccination requirements we recommend that you contact your medical practitioner or a travel clinic.
Malaria: Vaccinations are not available against Malaria, which is a disease transmitted by mosquitoes that can be very serious and sometimes fatal. You should avoid mosquito bites by covering up bare skin with clothing such as long sleeves and long trousers and applying insect repellents to exposed skin. When necessary, sleep under a mosquito net. Mosquitoes are most active during and after sunset. You should consult with your GP/medical practitioner/travel clinic about the most appropriate malaria prophylactic medication to take for the regions you are visiting.
Yellow Fever: This disease is spread by infected mosquitoes that bite during the day. A Yellow Fever Certificate of vacinnation is often required as a condition of entry depending on which country you are arriving from, or that you have travelled or transitted through recently (including connecting flights with stopovers of over 12 hours). You can view a World Health Organisation document of areas where Yellow Fever is present and vaccination certificates are required (this covers the majority of our Eastern and Southern African countries). Please ensure you have this certificate organised in advance and with you and to hand during the trip.
Please inform us of any pre-existing conditions such as diabetes or asthma and any prescription medicine you may be taking. We also need to know about any food allergies or physical disabilities that you may have.
If you are travelling on an Overland tour or your trip includes wildlife safaris then please bear in mind that you may be travelling on bumpy roads and/or rough ground for several hours at a time. This can be very uncomfortable or painful if you have a bad back, and make such conditions worse. Please contact us if you have any concerns.
Sockets are two round pronged and 220 volts (Type C/E). Universal adaptors are available in most airport shops if you don't have one already. Standard European adapters will work fine, though sometimes they may feel a little loose in the sockets. All hotel rooms have electrical sockets where you can re-charge cameras, phones etc. Hair dryers are normally available on request from the hotel reception if not in your room already. If you have US appliances (110 volts) you will need a voltage converter as well as a plug adapter.
If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You may make a deposit or full payment online, or just hold a reservation if you prefer (full payments are due 8 weeks before departure). We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer, or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.
Luggage: Small or medium sized suitcases, rucksacks or fabric holdalls are all fine to bring with you to Morocco. You should also bring a small daypack/bag to take out during the day. Your main luggage will often be left in the hotel during your sightseeing trips - you will not need to carry it far, and there are nearly always hotel porters to assist.
Luggage limits: There is no luggage limit for this tour. However, most airlines restrict you to between 20kg and 25kg for your hold luggage and between 5kg and 10kg for hand luggage. Please check with your airline before travelling to the airport.
Clothing: The Moroccan climate varies according to season and region. The coast has a warm, Mediterranean climate tempered on the eastern coast by southwest trade winds. Inland areas have a hotter, drier, continental climate. In the south of the country, the weather is very hot and dry throughout most of the year, though temperatures can drop dramatically at night, especially in desert and mountains and in the months of December and January. Rain falls from November to March in coastal areas, and the rest of the country is mostly dry with high temperatures in summer and a cooler climate in the mountains. Marrakech and Agadir enjoy an average temperature of 21°C (70ºF) in the winter. So, depending the time of year you are visiting you should pack for both hot and cooler conditions. Modesty rates highly in Morocco, especially for women, so to respect the local culture & people, please ensure all clothes are loose fitting and not revealing. Shorts (not hot-pants) are OK in tourist sites, as are T-shirts, but these should not show too much bare flesh (we suggest that your shoulders should remain covered). In the centre of towns and cities outside tourist areas, and when visiting any mosques, legs and arms should be covered.
Other items: If your tour includes a Berber desert camp then all bedding is provided. However, as sand has a nasty habit of getting everywhere, for comfort, we recommend bringing a light sleeping sheet or sleeping bag liner all year round, and a light sleeping bag in the winter months (November to February) when it can get very cold in the desert. We also recommend you bring a sun hat, sunscreen, sunglasses, a basic first aid kit, toiletries, money belt, small torch, camera & charger.
Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...
You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.
Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.
Note - to comply with insurance sales regulations, our travel insurance policies are only available to customers booking directly with us. If you have booked through a travel agent you will need to arrange your own insurance.
If your tour includes car hire, ior if you plan to arrange a hot air balloon flight locally or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.
If you are taking expensive camera gear or other electronic equipment with you then please check the coverage and the fine print of your policy to ensure that you have sufficient cover.
IMPORTANT: We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour. If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.
Before purchasing any travel insurance, please check the coverage provided for situations related to Covid-19, and for the rules about government travel advice. Your normal policy may not be suitable. Details about our own policies cover levels are given on our website.
We are a UK registered company and are committed to providing our customers with financial protection to provide peace of mind and to allow you to book with confidence.
We have therefore partnered with Trust My Travel Ltd., which provides financial protection services to over 2000 partners around the world. Funds paid to us by our customers are protected via an Insurance policy held by Trust My Travel. Each traveller and the description of services sold is declared against Trust My Travel’s insurance policy directly against our financial failure. In the event of our insolvency, you will be refunded for any unfulfilled products and/or repatriation to the UK (where applicable). Please see our website or booking conditions for more information.
It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.
All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).
You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.twitter.com/encounterstravl (yes, without the 'e')
It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.
General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.
You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.
Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.
North Morocco Circuit & Country Reviews
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