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Traveller Reviews

See what travellers say about their Encounters Travel experiences across Egypt and beyond.

4.7/5
Based on 1,735 reviews with a rating
5
80.9%
4
12.6%
3
3%
2
2.2%
1
1.3%
36
Tours Reviewed
25
Destination Countries
4.7
Average Rating
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Egypt, Alexandria tour

Changed itinerary after we arrived. Changing hotels to less convenient ones. Didn't know where we were staying. Unsettling. Never got a new itinerary so left up in the air. Booked a personal tour for two days to Alexandria and they changed our very specific hotel downtown to one way out of town.

C
Colleen 7 Jan 2024
trustpilot
Egypt

Scam becareful

Scam never return my call. I bought a trip to Jordan and with the Hamas war going on I tried several times to call them and it was always close. So finally someone call Me just to ask me for confirmation and I told them I was not goin because of war nearby. And they said I would not get my full refund. I paid 1600. And I was only …

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LR
L RG 14 Nov 2023
trustpilot
Jordan

Egypt tour

Very disappointed by continual changing of our itinerary to less convenient hotels and our special personal tour they changed our specific hotel. Would not recommend . Our guides were very good and tried to see that we saw what we should.

W
weonzeway 1 Oct 2023
tripadvisor

I’m not happy with this tour and lost more than $1700 on Encounters Travel

I don’t recommend this tour at all, because flight is not included and they canceled our tour, I lost more then $1500 on my flights, and my flights are not refundable. My tour to South Africa, was a discounted deal. I signed up for the tour, but instead they charge me or sent me an email, they charged my friend with out my permission, and now they charged my friend …

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HL
HB L 1 Feb 2023
tripadvisor
South Africa

I travel internationally for vacation 2-3 times a year. My go-to tour companies for solo travel had vaccination requirements I was avoiding,...

I travel internationally for vacation 2-3 times a year. My go-to tour companies for solo travel had vaccination requirements I was avoiding, so I found this company that had great reviews and had the same value proposition - travel solo at no additional cost, get a roommate, and get ready for adventure. They had a tour of Turkey that perfectly matched my needs. The first red flag was that they …

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W
WorldTraveler 27 Dec 2022
tourradar

Beware using this company

Beware using this company. I had paid in full for the Nubian Adventure Tour. Then the month before the trip they notify me that their partner disappeared with the money and that I can do the tour if I simply pay for the tour all over again. I was really looking forward to this tour but they have completely lost my trust. My recommendation is if you have booked a …

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CW
Chris W 21 Nov 2022
trustpilot Nubian Adventure
Egypt

Beware! Stay away from this company!

Beware using this company. I had paid in full for the Nubian Adventure Tour. Then the month before the trip they notify me that their partner disappeared with the money and that I can do the tour if I simply pay for the tour all over again. I was really looking forward to this tour but they have completely lost my trust. My recommendation is if you have booked a …

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CW
Chris W 1 Nov 2022
tripadvisor Nubian Adventure
Egypt

Hmmm.

I pursued a trip with this agency after being told that a group departure had a spot that I could join. After inquiring again, I was told that no departure existed by the same individual. All within 2 weeks. Traveler beware.

CB
cheri b 1 Sep 2022
tripadvisor

Bait and Switch - Cheap Tour Reseller

I travel internationally for vacation 2-3 times a year. My go-to tour companies for solo travel had vaccination requirements I was avoiding, so I found this company that had great reviews and had the same value proposition - travel solo at no additional cost, get a roommate, and get ready for adventure. They had a tour of Turkey that perfectly matched my needs. The first red flag was that they …

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K
Kat9699 1 Sep 2022
tripadvisor Turkey Encounters
Turkey

Where do I start. .Athens hotel. Ambrosia Suites. Dismal hostel style accommodation.in back street of an unsafe neighbourhood. 2 nights in t...

Where do I start. .Athens hotel. Ambrosia Suites. Dismal hostel style accommodation.in back street of an unsafe neighbourhood. 2 nights in this horror. Five on this tour family and me.The "guide"/driver Dimitris was a heavy smoker and an appalling driver.While a few of the hotels were good,some were well below acceptable standard and some were downright awful.The hotel in Thessalonaki (Tobacco Hotel) again in suburban back street with old housing …

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V
vivienne 3 Jun 2022
tourradar

When we arrived at the airport we had to wait to be meet. Then we got told to be ready for a briefing the following morning but not told tha...

When we arrived at the airport we had to wait to be meet. Then we got told to be ready for a briefing the following morning but not told that straight after we would be leaving for the day so turned up not prepared. The website states what’s included however, not all these are actually included and just the guide and travel are so be prepared to pay additional. Or …

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H
Holly 6 Apr 2022
tourradar

There was no mention that we needed to purchase a traveller journey pass worth $70 to avoid paying at every site we went to. The options of...

There was no mention that we needed to purchase a traveller journey pass worth $70 to avoid paying at every site we went to. The options of food places we went to were almost always a buffet, very sub par options.

A
Andrew 6 Apr 2022
tourradar
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