Tour Types

Everything was efficient and timely except it would have been better to have our international flight information sooner. Not knowing the carrier and detailed flight information severely limited our ability to select good seats and plan for luggage restrictions. Efficient service is expected but more customer focused hospitality would have achieved a 5 star rating.
This was a great trip and worth every penny. Our Egyptologist tour guide was 'Big Mo' which made all the difference. He was knowledgeable, kind, and hospitable. He made sure we had a solid introduction to each tour site and then was available for more detailed information if we wanted. Book a tour with 'Big Mo' if at all possible!

Each time I called or emailed Encounters, I was given an answer immediately. The team remembered me and were quick to help me. Top-notch customer service.
Excellent tour. From the moment we landed in Cairo until we left, we were well taken care of. We experienced so much of Egypt -- from temples and pyramids and tombs to a bonfire dinner and sing-a-long on an island. Our guide (Waleed) was exceptional. His love and knowledge of Egypt was evident throughout the tour. He helped Egypt come alive for us. We were very pleased with the tour.

I probably think about parts of this trip everyday. It was well organized and planned by Encounters, and the guides and staff in Egypt are amazing human beings. Go on every extra side trip and mini adventure you can. We went in the pyramids and the camels ride behind the pyramids, went to Ramses II tomb, on a hot air balloon ride over Luxor, and to Alexandria, in addition to the amazing things to do on the trip. It was well worth the money. It was absolutely amazing everyday. Tips: Don't expect customer service to directly answer your questions. Mariska only sends generic emails. At least 4 people on our tour experienced this. The other staff and their amazing customer service makes up for this. Bring toilet paper, small 1 Egyptian pounds for the bathrooms, and expect to tip everyone. Also, its good to bring Imodium, heartburn, and allergy meds just in case i would go on this trip again...
With all we did and the amount of travel, I was shocked at how cost effective the tour company made it. You get your money's worth after you think about busses, felucca sailboat, overnight train, hotel rooms, and the amazing tour guide.

Excellent, prompt responses to any e mail enquiries, as well as efficient service over the phone when I was considering making the booking. Documents e mailed out as required.
A fabulous trip. Wonderful experience being part of a small group touring a truly amazing country. Sami, our guide, was fantastic - superb knowledge, delivered in a fun and relaxed style. A really outstanding, memorable trip.

Everything was very well organized and our guide Magz was incredible! He genuinely looked out for us the entire trip, especially in the markets and busy areas, as well as taught us about all of the history of the places we were at. Transportation was always ready and waiting for us and the accommodations were way nicer than we expected. Well done Encounters!
We really got to see a lot for the time we spent in Egypt and Encounters made sure no time was wasted in waiting for transportation and rooms and things like that. We had a great group, a great guide, and really learned a lot. All accommodations were exceptional and we couldn't believe how we did everything for such a good price