Destinations

I found your service very good but I think that you should provide a more personalised pre tour info email. Apart from that very good. I had a query which was responded to and resolved very quickly and efficiently.
The driver and guide on our tour were both excellent and my whole party very much enjoy the tour. The hotels are not very central which particularly in Marrakesh made free time sightseeing especially at night less appealing. That would be my suggestion to make it perfect but it was excellent overall.

This trip was about the same price as competitors but Encounters included the transfers and many meals. Some people may prefer to travel in local buses and stay in small hotels, but Encounters offers a more luxurious experience. On long hot days, the air con on the coach kept me going and I was delighted to take a swim in the hotel pool. The guide was brilliant, funny and engaging and managed to squeeze in some bonus excursions too.
Turkey was much greener and more modern than I expected. The historic sites were impressive and the tour went at the right pace. The hotels were all good quality, in good locations and had some impressive buffets. Of course there are plenty of ancient ruins, but each tells a different story so there were plenty of wow factors. My only regret was not giving myself more time in Istanbul.

Each time I called or emailed Encounters, I was given an answer immediately. The team remembered me and were quick to help me. Top-notch customer service.
Excellent tour. From the moment we landed in Cairo until we left, we were well taken care of. We experienced so much of Egypt -- from temples and pyramids and tombs to a bonfire dinner and sing-a-long on an island. Our guide (Waleed) was exceptional. His love and knowledge of Egypt was evident throughout the tour. He helped Egypt come alive for us. We were very pleased with the tour.

We had an amazing trip! Mariska was super helpful in accommodating our requests to upgrade our itinerary and providing all our pre-tour information and details. Hani, our tour guide, was spectacular, and every detail was carefully attended to by the Encounters team in Egypt. We felt safe and relaxed as tours and transportation took place flawlessly and enjoyed every minute we were there.
This tour is incredible - we saw all the major sights in Cairo, Aswan, and Luxor, and enjoyed several days at the Jaz Makadi Resort in Hurghada. The tour is arranged more or less chronologically and you have the same guide the entire time, so you really get a great experience following the cultural/religious/political development of ancient Egypt over several thousand years.

The service was generally prompt and courteous with many details provided for the questions. The service was very good!
This tour program was excellent in value for the price. I would recommend to all who are interested in touring these countries. Tour guide and other staff were all friendly and responsible. Two thumbs up!