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BIG 5 ENCOUNTERS

Price from
US$799
(per person)
Duration
4
Days
Tour Type
Overland

HIGHLIGHTS

Kruger National Park, Blyde River Canyon, Panorama Route, Gods Window
COUNTRIES : South Africa

This short tour takes you to one of the world’s best game parks, the Kruger National Park, and you’ll have the perfect opportunity to bag the big 5, Lion, Leopard, Elephant, Rhino and Buffalo! This is an 'accommodated' tour, staying in hotels and lodges rather than camping.

Leaving Johannesburg your first stop for today will be at God's Window where you can appreciate the beautiful views. Then head deep into the park in search of wildlife. Kruger National Park was established in 1898 and covers nearly 2 million hectares. It is unrivalled in the diversity of its wildlife with approximately 145 mammal species including the 'Big Five', a list of over 500 bird species, some of which are not to be found elsewhere in South Africa, and 336 tree species occur in the park.

Leaving the park behind we head back to Johannesburg along the spectacular Panoramic Route, passing through the towering cliffs of Blyde River Canyon, one of South Africa's most amazing natural wonders.

Note: the itinerary below is written with the optional Activity Package included - please check the Options tab for full details.

We leave Johannesburg this morning so we recommend you arrive at least 1 day pre-tour. If you need help in booking extra nights and airport transfers we can assist with this.

An early start from Johannesburg, we travel through the Northern Province of Mpumalanga en route to the breathtaking Kruger National Park. After settling in we enjoy some local dancing and dinner around the camp fire.

  • OVERNIGHT:
    Nkambeni Reserve - Permenant Tents
  • MEALS:
    Lunch, Dinner
  • EXTRAS:
    Extra day in Johannesburg - pre-tour, Arrival airport transfer in Johannesburg, Activity Package Big 5 Encounters

Today we have a full day of game viewing planned inside Kruger National Park. This gives you some fantastic photo opportunities so keep your eyes open for elephant, lion, leopard, rhino and buffalo, known as Africa’s ‘Big Five’ as well as many other species of animals and birds.

Activity Package: Morning Guided Bushman Walk
Included Highlight: Afternoon game drive in main truck

  • OVERNIGHT:
    Nkambeni Reserve - Permenant Tents
  • MEALS:
    Breakfast, Dinner
  • EXTRAS:
    Activity package

Today we have a full day of game viewing planned in an open 4×4 vehicle inside Kruger National Park. This gives you some fantastic photo opportunities so keep your eyes open for elephant, lion, leopard, rhino and buffalo, known as Africa’s ‘Big Five’ as well as many other species of animals and birds.

Activity Package: Full day 4x4 Game Drive in Kruger National Park
Included Highlight: Afternoon game drive in main truck (Only for those who did not purchase the activity package).

  • OVERNIGHT:
    Nkambeni Reserve - Permenant Tents
  • MEALS:
    Breakfast, Lunch, Dinner
  • EXTRAS:
    Activity package

This morning we depart the greater Kruger area and journey back to Johannesburg. We travel along the spectacular Panorama Route, stopping at Three Rondavels and Bourke Luck Potholes and Gods Window. Your tour ends upon arrival in Johannesburg at Belvedere Estate. Belvedere Estate offers travellers a wonderful opportunity to spend the last evening in South Africa, enjoying a traditional braai, served by the Estate. This is an optional meal which you can book via your guide.

Note - Your tour will come to an end once you arrive into Johannesburg. We recommend that you book at least 1 more night post-tour rather than flying out this evening incase of any delays. We can help you in organising extra nights if required.

Included Highlight: Panorama Route, Three Rondavels, Bourke's Luck Potholes, Gods Window
Optional activities: Dinner Out

  • OVERNIGHT:
    N/A
  • MEALS:
    Breakfast
  • EXTRAS:
    Extra day in Johannesburg - post-tour, Departure airport transfer in Johannesburg
Included:
  • 3 nights accommodation - Permenant Tented Camp
  • All transport using our 25-seat expedition vehicle
  • All 'included highlights' as mentioned in the itinerary
  • 2 truck crew (driver/guide plus assistant/cook)
  • Local guides for sightseeing tours and activities as per the itinerary
  • Meals: 3 breakfasts, 2 lunches and 2 dinners

Excluded:
  • International flights (available on request)
  • Visa fees if required
  • Activity Package and optional activities (see itinerary)
  • Travel insurance (compulsory, available on request)
  • Meals not indicated in the itinerary
  • Drinks, snacks, tips and other personal expenses (e.g. laundry)
  • Tips for guides and drivers
  • Entrance fees and activities not mentioned in itinerary
  • Any other items not mentioned above
The hotels and accommodations listed below are the ones we use most often on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
belvedere-estate-johannesburg.jpg
Local rating
Our rating
Belvedere Estate
Johannesburg, South Africa

Belvedere Estate is a 4-star establishment with 15 en-suite, fully equipped, self-catering rooms, a sparkling swimming pool, braai boma, two lounges, dining area, snooker room, bar and friendly, welcoming staff.


Belvedere Estate is a 4-star establishment with 15 en-suite, fully equipped, self-catering rooms, a sparkling swimming pool, braai boma, two lounges, dining area, snooker room, bar and friendly, welcoming staff. With a range of snacks, lunch and dining options, we welcome you look forward to sharing your stories and experiences with you.

Belvedere Estate is set on 2.5 hectares of lush gardens neighboured by a bird sanctuary, keeping you in touch with nature while being only a stone's throw from the heart of the City of Gold. Lovingly and tastefully decorated, every attention to detail has been met with luxury furnishings, high quality finishes and a hint of Europe meets Africa in the rich colours and textures.

nkambeni-safari-camp-kruger.jpg
Local rating
Our rating
Nkambeni Safari Camp
Kruger National Park, South Africa

At Nkambeni Safari Camp we are committed to the preservation of pristine wilderness areas and providing you with the true experience of the wonderful scenery of the Lowveld of Mpumalanga.


At Nkambeni Safari Camp we are committed to the preservation of pristine wilderness areas and providing you with the true experience of the wonderful scenery of the Lowveld of Mpumalanga.

Nkambeni Tented Camp offers a wide range of outstanding facilities to make your stay in the Kruger Park an enjoyable and true nature experience.  There are tons of activities in and around the Kruger National Park for you to experience the wonderful scenery the Lowveld has to offer.

The accommodation at Nkambeni Safari Camp consists of 146 beautifully appointed luxury timber and canvas tented suites.

  • Two extra length beds
  • Two fold out bunk beds for the kids
  • Bathroom with an indoor and outdoor shower
  • Air conditioner
  • Self-help coffee station in each room

No concrete and no foundations means no damage! In addition, the construction is low maintenance and this means that annual levies will remain well below industry norms. Combine these principles with luxury and comfort and enjoy the accommodation at Nkambeni Tented Lodge.

Construction at Nkambeni Tented Lodge conforms to the highest standards of low impact eco-friendly criteria.

Facilities include:

  • A large dining area overlooking the Kruger National Park that offers A la carte as well as buffet meals.
  • A fully lisenced bar area
  • A lounge area where you can enjoy a sundowner with your friends and family.
  • A large swimming pool and leisure area overlooking a dam where Hippo and other wildlife often visit.
  • A Lapa for evening braais ideal for larger groups and / or functions. Typical African entertainment can be arranged on request. 
  • An African curio shop.
  • Overlander facilities and ablutions for overlander stay overs.
  • Then of course, our excellent tented accommodation.

Our tours are designed to include all that you need to enjoy a really special time in the destination you're visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.

All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.

Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.

Single room supplement (SAOVBF)
Price from
US$114
per person



Single room supplement (SAOVBF)
Min numbers: 1 person

This option books a single room in all the accommodation throughout the tour. Room shares are not available on this tour, so if you are single traveller then you will need to add this option to your booking.


This option books a single room in all the accommodation throughout the tour. Room shares are not available on this tour, so if you are single traveller then you will need to add this option to your booking.

Note: The price shown is a low season price. Slightly higher prices may apply during high and peak seasons - the exact price for your dates will be shown on the online booking form and is always available on request.

Extra day in Johannesburg - pre-tour
Price from
US$44
per person



Extra day in Johannesburg - pre-tour
Min numbers: 1 person

This option adds an extra day to the start of your tour, staying in the same hotel as the main tour itself (subject to availability). Prices shown are per person and based on two people sharing.


This option adds an extra day to the start of your tour, staying in the same hotel as the main tour itself (subject to availability). Airport transfers are not included, but are available as an additional option. Prices shown are per person and based on two people sharing.

Note: Single room and peak season supplements apply.

Extra day in Johannesburg - post-tour
Price from
US$44
per person



Extra day in Johannesburg - post-tour
Min numbers: 1 person

This option adds an extra day to the end of your tour, staying in the same hotel as the main tour itself (subject to availability). Prices shown are per person and based on two people sharing.


This option adds an extra day to the start of your tour, staying in the same hotel as the main tour itself (subject to availability). Airport transfers are not included, but are available as an additional option. Prices shown are per person and based on two people sharing.

Note: Single room and peak season supplements apply.

Options available while on tour
Price from
On
Request

per person



Options available while on tour
Min numbers: 1

These options are available from local activity providers while you are on the tour.


These options are availabile while you are on the tour from local activity providers who your booking will be with. Prices are given as a guide and are subject to change.

Country Area Activity Price Range
South Africa Kruger National Park Sunset Game Drive with SANP  R210 to R230
South Africa Kruger National Park  Morning Game Walk 2-3 hours with SANP R400 to R440
Arrival airport transfer in Johannesburg
Price from
US$29
per person



Arrival airport transfer in Johannesburg
Min numbers: 1 Adult

This option adds an arrival airport transfer in Johannesburg to your Overland tour with us (arriving at Johannesburg airport).


This option adds an arrival airport transfer in Johannesburg to your Overland tour with us. You will need to also book at least one night of pre-tour hotel accommodation with us in order to book this transfer.
Note: We subcontract our airport transfers, so your transfer representative will not have any information about your tour with us, or be able to assist you beyond the transfer itself.
 Departure airport transfer in Johannesburg
Price from
US$29
per person



Departure airport transfer in Johannesburg
Min numbers: 1 Adult

This option adds a departure airport transfer in Johannesburg to your Overland tour with us (going to Johannesburg airport).


This option adds a departure airport transfer in Johannesburg to your Overland tour with us. You will need to also book at least one night of post-tour hotel accommodation with us in order to book this transfer.
Note: We subcontract our airport transfers, so your transfer representative will not have any information about your tour with us, or be able to assist you beyond the transfer itself.
Activity Package Big 5 Encounters
Price from
US$154
per person



Activity Package Big 5 Encounters
Min numbers: 1 person

This optional payment covers what we consider highly recommended activities on the tour. Separating these activities out is designed to help people with differing budgets. Prices may be revised at time of payment based on current local exchange rates


This optional payment covers what we consider highly recommended activities on the tour. Separating these activities out is designed to help people with differing budgets. If required, the Activity Package should be pre-purchased prior to your arrival to guarantee availability and to help your guides plan ahead to help the smooth running of the tour.

Note - Prices may be recalculated at the time of payment based on current local exchange rates.
Note - Prices shown are for 2016; please check the website reservation form or contact us for 2017 prices.

Activity Country
Full day 4×4 Game Drive Kruger National Park South Africa
Sundowner Game Drive South Africa
Morning Bushman Walk  South Africa
big-5-encounters-map.jpg
Big 5 Encounters tour notes

The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.

This tour is run in conjunction with our local partners in South Africa. You will travel in one of their specially designed overland trucks throughout this tour, giving you a great vantage point from which to enjoy the scenery and incredible wildlife. Our professional and knowledgeable local guides will help to make your experience unforgettable and fun. The maximum number of people on this tour is 18 (the trucks have 25 seats)

The vehicles we use are amongst some of the finest on the road. However, do not forget the nature of an adventure tour. This is not a bus trip. Nor do we provide up-market tours. These are still tours aimed at the adventurous traveller. Though the vehicles are comfortable with large windows and great visibility, there are no onboard toilets or air-conditioning.

Each expedition vehicle is fitted with the following:

  • Freezers to keep food fresh in the African heat.
  • Individual seats with seat belts and ample leg-room
  • Overhead luggage racks.
  • Lockers for your backpacks (~35 cm square, 80cm deep)
  • A safe for your valuables.
  • A well-stocked first aid kit is on hand for emergencies.
  • Reading material (fiction & field guides), games and recreational gear to keep you well entertained.
  • I-pod/MP3 points
  • Charging facilities for cameras, batteries etc
  • PA System
  • Kitchen and stove
  • Water tank
  • Cooler boxes
  • Table for food preparation
  • Hand-dishwashing facilities

Partaking in an adventure tour in Africa involves covering hundreds if not thousands of kilometres in a truck, and our tours are as much about this journey as they are about the destinations we visit. Use your time in the truck to talk to your fellow travellers, play card games, have a drink, walk around, take note of the world passing by your window and make the most of this unique opportunity to step out of your comfort zone.

Some roads you travel on will be smooth and easy while others could take up to an hour to cover 1 kilometre. There is just no telling what could happen with road, weather, traffic and other conditions that may exist that will either increase or decrease the amount of time you spend on the road so take your watch off, put your iPad away, turn off your phone and just relax. An average driving day could take anything from 5 to 14 hours in the truck, it all depends on the day.

The tour itinerary shows an indication of the distance to be covered on a particular day. Please don’t assume that your travel time will be equal to that which you can travel in your car on the autobahn… no, it will be much, much slower! We will stop for shopping, bathroom breaks, photo stops, activities and a whole lot more. If you are looking to only experience specific destinations and are not interested in the journey, perhaps overland adventures are not for you.

Some game safaris are carried out using 4x4 jeeps/safari vehicles - see your tour itinerary for details. These may be open-roofed or enclosed. You must not leave the vehicle or lean out through windows without express permission from the guide.

Due to the nature of the overland trip, the majority of your meals will be cooked by our cook and eaten beside the vehicle. Meals will not normally be eaten within the accommodation. The reason we run our trips in this way is that we feel it fits in better with this type of trip and it also helps to keep our prices competitive with other companies offering similar tours.

Breakfast: As breakfast is served very early in the morning (if there is driving or activities to be done) it is a simple but filling breakfast: Tea and coffee, breads and spreads, cereals, yoghurts, fruits and on occasion, when there is time for a later breakfast, guides will serve a hot breakfast of scrambled eggs, porridge, bacon or beans.

Lunch: Lunch is generally served at a picnic spot next to the road en route to a destination. As the guides only have approximately 45 minutes to get everyone off the truck, prepare lunch and then get everyone back on the truck again, lunches consist of sandwiches and salads (rice salad, pasta salad, tuna salad and green salad) which are quick and easy to prepare but which are quite filling. They do have meal plans which they should stick to, to ensure that there is variety on a day to day basis.

Dinner: This is when the guides get time to prepare a delicious meal and they focus on a substantial protein, vegetable and carbohydrate dinner. We serve traditional cuisine consisting of braais (BBQ), potjie (stew), bobotie (mince), spaghetti and fish and chicken dishes. All meals (on both accommodated and camping tours) that are included in the itinerary are prepared at the full service adventure truck. This is a unique adventure in itself where you get to dine under the stars with your new found friends and experience the real sights and sounds of Africa!

We are committed to being a small group operator, as we feel this gives everyone in the group the best chance to get to know their fellow travellers and to hear and make the most of their guide. So, the expedition vehicles we use on our South & East Africa overland adventure tours have a maximum of 25 seats and on this tour will carry a maximum of 18 travellers.

In South & East Africa we provide fully trained, local English-speaking tour leaders, drivers and crew for all our tours. This tour will feature 2 crew – a driver, and assistant/cook who will help with washing up, clearing away, cleaning of the truck etc. You may assist with this if you wish, and a limited amount of help is expected and appreciated (eg. Washing your own plates & cutlery) but you are not obliged to do any more than that unless you wish to. During the tour we may also use a variety of local specialist guides for activities and tours included in the itinerary.

The accommodation on this tour is designed to bridge the gap between a basic camping tour and an expensive lodge holiday. So, we use good quality hotels, lodges and camps rated at the local 2 to 4-star level, the majority of it en-suite. In some places more basic properties or permanent safari tents may be used. We aim always to use accommodation that is in keeping with the local area so there is a good variety. Local star ratings may vary slightly from international standards. Accommodation is based on twin or double en-suite rooms, chalets, bungalows or safari tents. All couples will be given a private double room. Friends booking together will also share a room. Single travellers will need to pay the additional single room supplement. At some of the places we stay basic camping is also available but your tour is based on proper accommodation throughout.

Note - Accommodation providers are subject to change without notice. The properties listed are our preferred options, but sometimes due to availability or other issues with the property, we may substitute another property of similar standards.

On all our Overland tours we strive to strike a balance between including plenty of meals, tours and activities and being accessible and affordable.

The main tour price covers all your accommodation, transport, most meals and a range of tours and activities. We then offer an additional 'Activity Package' which includes a range of activities and tours which we consider to be strongly recommended to make the most of the destinations you will be visiting. Our itineraries are written with this optional activity package included, with notes on each day of the itinerary where this applies. While you may be able to book these activities while you are on the tour, they are then subject to availability. So, if you would like to do any of these activities, to avoid disappointment you should book the activity package in advance. You can do this any time before arrival.
Note: While our principle is to offer these activity packages at 'cost price', you may find that sometimes there is a difference between the price of our Activity Package and the sum of activity prices available locally. This can happen for several reasons; we set an annual rate while many of our suppliers have seasonal pricing; suppliers may charge in various different currencies, and we need to fix long term term exchange rates; and finally sometimes we may need to estimate prices where suppliers have not yet released them when our rates are published.

In addition, there are further Locally Available Options on this tour. These have been chosen to give you more of a taste of what is available in the region and sometimes to offer an adrenaline rush during a relatively sedate tour. All these local options are offered and operated by professional local activity providers and Encounters Travel is not responsible for your booking or time while taking any of these options. Prices for these options are given on our website, but please bear in mind that are given as a guide only and may very seasonally and can change from time to time. Availability is subject to seasonal daylight hours and our time-keeping that day. 

Please check the Options section for more information and prices.

In general tipping in restaurants is expected and is around 10% for good service, more if you have received exceptional service, and, feel free not to tip at all if you received poor service. Tipping taxi drivers etc is really at your own discretion and not always expected. If in doubt please ask your guides. It is expected to tip porters and car guards etc. Ask your guides how much is appropriate in local currency. The recommended amount for Serengeti and Masai Mara guides is around USD5-7 per client per day. Our guides do work hard but they are also paid at (and often above) industry levels for this work. Our Crew can be tipped if you feel that they have done a good job and/or gone above and beyond the call of duty. The best way to arrange tips is to elect one person in the group to collect the money. We recommend USD1-2 (or about R10-R20) per day per person, per guide as a fair tip. So if you have 2-crew on a tour, we would recommend that 2 envelopes are used and each crew member’s name written on one. Place what you feel is fair into each envelope and the elected person can give these to the crew at the end of the tour. If you do not feel that the crew deserve a tip, please, do not tip them. You must remember that tipping is only for exceptional service and is not at all compulsory or expected.

LUGGAGE ALLOWANCES: Most international airlines restrict you to between 20kg and 23kg per person of luggage to go in the hold of the plane. Domestic flights often have smaller allowances around 15kg. As airline rules vary we recommend that you take no more than 20kg of luggage if your tour just includes international flights, and no more than 15kg if there are any domestic flights included in your itinerary. Please ask us for details if you are unsure about luggage allowances on your tour. Any excess baggage fees will be your responsibility to cover. Most airlines allow between 5kg and 10kg for hand luggage so we suggest that you take no more than 5kg unless you have confirmed that your airline(s) will allow more than this.

VERY IMPORTANT: Please keep in mind that this is an adventure tour in an adventure vehicle and luggage should not include any solid Samsonite style suitcases. On our accommodated tours most of our trucks have lockers for the luggage (locker sizes: 37,5 cm high, 32 cm wide, 80 cm deep). Only a soft bag will fit in these lockers. A suitcase is far more difficult to store and make secure in our vehicle and this is part of the reason we ask for a backpack or tote bag to be used as your luggage. The other reason is that you need to walk from the truck to the accommodation and often over sand or uneven terrain.

WHAT TO BRING? Your luggage is limited to ONE backpack and ONE daypack weighing no more than 20kg. As a general rule, if you cannot lift your own luggage - you’ve got too much stuff! Most people make the mistake of bringing too many clothes. Suitcases are not suitable on tour – especially huge Samsonite-style cases! Bags with wheels are of no use when you are moving you bag from the truck to your tent/chalet through sand.

YOU SHOULD PACK THE FOLLOWING: Kit for all weather conditions including: • 2/3 shorts/skirts • 1 jacket/anorak • Tracksuit/pullover • 2 pairs of long pants/jeans • 2 pairs of walking shoes/boots/trainers • 1 pair of sandals • 3 or 4 T-shirts/short sleeve shirts or sundresses • 2/3 Long Sleeve Shirts • Smart casual change of clothes • Swimwear • Underwear & socks • Sun Hat – preferably that covers the back of your neck. • Raincoat • Kikoi/sarong

Your clothing should be easy to wash and dry and should preferably not need ironing. Avoid synthetics, which can be very uncomfortable in hot weather. Many people underestimate how cold Africa can be – remember that jersey/jacket! There are also nights that are warm but you must still wear clothes that cover arms and legs from mosquitoes. Take a set of casual but smart clothes for the occasional evening out in a restaurant or club. If you wear glasses (or contacts) it is also advisable to bring a spare pair.

Additional Items: • Towel & facecloth • Baby wipes/ Wet Wipes • Personal toiletries • Sleeping bag • Torch & enough spare batteries • Camera & spare batteries and memory cards • Water bottle. (A 2-litre Coke bottle works well...) • Penknife • Insect and Mosquito repellent • Suntan lotion, sun block & after sun lotion • Sunglasses • Watch • Biodegradable laundry detergent • Passport (plus a copy of your passport & visas) • Extra passport photos • Vaccination certificate • Money • Small sewing kit • Plastic bags • Clothes line and pegs • Small scrubbing brush • a small padlock for your luggage locker in the truck • Small basic First Aid kit (painkillers, band aids, after-sun lotion, eye drops, anti-diarrhoea tablets etc.)

DAY PACKS: Please check the itinerary for your specific tour if you will need a little daypack. For example on our Cape Town to Vic Falls tour you will need a smaller bag, big enough to bring basic equipment (toiletries and clothes) for 2 nights. The daypack is for your Okavango Delta Excursion, where you cannot bring your entire luggage.

Passports should be valid for at least six months after your departure from the country. Please do not bring an almost full or almost expired passport. Visa arrangements are the responsibility of the traveller, and requirements are subject to change by the local authorities. Encounters Travel will not be held responsible if travellers are denied entry because they are not in possession of the relevant visas. We therefore recommend you re-check requirements with the relevant embassy/consulate around 4 weeks before travel.

You should also be in possession of a valid onward or return flight ticket, or proof of other means of transport enabling you to leave the country that your tour passes through or finishes in. In addition you should carry proof of sufficient funds to cover you during your time in the country (eg. credit card).

Should your tour be re-entering a country, please ensure that you have a multiple entry visa that allows this. Some countries have a visa on arrival service which can be more convenient and cheaper. However, for peace of mind and to speed up the border crossing process, Encounters Travel advises that you to get your visas prior to your trip if possible.

You should ensure you are fully insured for medical emergencies including emergency evacuation and repatriation.

Recommended vaccinations and other health protection measures vary according to the country you are visiting and where you are travelling from. We recommend you contact your GP/medical practitioner or a travel clinic for current information on vaccinations needed for your destination. You should ensure that you are up to date with vaccines and boosters recommended for your normal life at home, including for example, vaccines required for occupational risk of exposure, lifestyle risks and underlying medical conditions. In addition, additional courses or boosters normally recommended for the countries in this region are:

South Africa: Additional vaccinations: Hepatitis A. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Namibia: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Botswana: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted or travelled through an infected area.
Zimbabwe: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Zambia: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Malawi: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Tanzania: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area.
Kenya: Additional vaccinations: Diphtheria, Hepatitis A, Poliomyelitis, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Uganda: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid, Yellow Fever. Malaria map. Yellow Fever certificate: Required if arriving from an infected area.
Sudan: Additional vaccinations: Diphtheria, Hepatitis A, Tetanus, Typhoid, Yellow Fever. Malaria map. Yellow Fever certificate: Required if arriving from or having transitted through an infected area. A certificate may also be required for those departing Sudan.
Morocco: Additional vaccinations: Hepatitis A, Tetanus, Typhoid. Malaria not normally present. Yellow Fever certificate not required.

The above information can change at short notice. For up to date health information & vaccination requirements we recommend that you contact your medical practitioner or a travel clinic.

Malaria: Vaccinations are not available against Malaria, which is a disease transmitted by mosquitoes that can be very serious and sometimes fatal. You should avoid mosquito bites by covering up bare skin with clothing such as long sleeves and long trousers and applying insect repellents to exposed skin. When necessary, sleep under a mosquito net. Mosquitoes are most active during and after sunset. You should consult with your GP/medical practitioner/travel clinic about the most appropriate malaria prophylactic medication to take for the regions you are visiting.

Yellow Fever: This disease is spread by infected mosquitoes that bite during the day. A Yellow Fever Certificate of vacinnation may be required as a condition of entry depending on which country you are arriving from, or that you have travelled or transitted through recently (including connecting flights with stopovers of over 12 hours). You can view a World Health Organisation map of areas where the virus is present in monkeys and therefore a potential risk to humans. Please ensure you have this certificate with you and to hand if necessary.

Please inform us of any pre-existing conditions such as diabetes or asthma and any prescription medicine you may be taking. We also need to know about any food allergies or physical disabilities that you may have.

Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...

You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK  to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.

Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.

If you plan to arrange a hot air balloon flight locally, or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.

IMPORTANT:  We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour.  If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.

If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You can pay your deposit or full balance online, or just hold a reservation if you prefer. We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.

We are a UK registered company and an ABTA Member (Y4447) and you can be confident when booking with us that your money is safe and protected.
If you book a flight departing from the UK from us with your tour, or if you live in the UK and your tour includes domestic flights, then your entire package is ATOL protected by the Civil Aviation Authority. Our ATOL number is 10467.
Additional financial protection is also provided through International Passenger Protection for passengers not booking flights.
Please see our website or booking conditions for more information.

It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.

  • Don’t prejudge: Things in different countries will almost certainly be different. That doesn’t make them worse or inferior, just different.
  • Communicate: Don’t expect locals to speak your language. Take the trouble to learn a few words or phrases of the local language. Don’t worry about sounding silly. Most locals are patient and accommodating and appreciate you making the effort to communicate in their language.
  • Conserve energy: Be careful not to waste valuable resources. Use local resources sparingly. Switch off lights, air-conditioning and fans when you leave the hotel room and don’t waste water. Remove superfluous packaging. Many countries have far less efficient waste disposal systems than ours. Remove packaging from newly acquired items before leaving home.
  • Don’t litter: No matter how untidy or dirty the country you’re travelling in may look to you, avoid littering, as there is no need to add to the environment's stress. Many of the countries we visit have a tough challenge dealing with rubbish and waste. Please consider taking home as much plastic waste as you can (e.g. water bottles).
  • Choose environmentally friendly products: By using environmentally friendly (bio degradable) sun creams, shampoos and detergents you can help reduce pollution.
  • Respect local customs and traditions: As you are a guest in these countries, you should also comply with the local customs. If you are friendly and well mannered, the locals will reciprocate and it will only enhance your experience. It’s important to follow dress and behaviour guidelines especially when visiting religious or sacred sites (your tour leader will advise you how best to do this).
  • If a client commits an illegal act the client may be excluded from the tour and Encounters Travel shall cease to have responsibility to/for them. No refund will be given for any unused services.

All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).

You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.facebook.com/encounterstravel
www.twitter.com/encounterstravl (yes, without the 'e')

International Flights: We want to give you as much flexibility as possible when it comes to booking your holiday with us. So, to take account of people living in different places and with varying travel plans, except on some Escorted Tours, we don’t include your international flights in the main tour price. We are however very happy to book your flights for you. Our ATOL (UK flight sales license - No. 10467) protects all holidays booked together with a flight from the UK.
Please contact us with your preferred dates and departure airport and we’ll give you a selection of airlines, times and fares to choose from.
The vast majority of our tours are designed such that you can arrive and depart at any time on the first and last days of set tour itinerary. However, on our Overland tours, you should not arrange your onward international flights or other travel for the day the tour is due to end (unless the final day does not involve any travelling and finishes after breakfast). Similarly, many of our Overland tours depart their first port of call on the first morning, and you will therefore need to plan for any flights to arrive at least one day beforehand.

Airport Transfers: Arrival and departure airport transfers are available as extra options on all our African Overland tours, as long as you have accommodation booked with us on that day. Airport transfers are included on the first and last days of the tour on Tailor-made and Family tours. If you add extra accommodation before and/or after the tour that you do not book with us, then you will also need to arrange your own airport transfers.

Departure Taxes: Various countries may require that you pay an Airport Departure Tax when departing on an international flight. Please note that all departure taxes must be paid in hard cash currency and US Dollars are normally the best currency to use for this. Departure taxes can vary from US$10 - US$60 depending on the departure point. 

Kwa Madwala Reserve
Kwa Madwala, meaning ‘place of rock’, is an independent wildlife conservancy covering 4,000 hectares of the Lowveld just south of the mighty Kruger National Park. It is relatively new, started 10 years ago, and has a well-managed eco-system supporting lion, elephant, rhino, leopard and a wide variety of other general game as well as a diverse birdlife. The focus is not only on the big game here, but also the small and the rare. Due to the small size of the reserve, guests can expect to get close to most species on a game drive. Kwa Madwala has also initiated a Leopard Conservation Project to provide a safe haven for leopards in the area, and to gradually increase their numbers.

Kruger National Park
Established in 1898 to protect the wildlife of the South African Lowveld, this national park of nearly 2 million hectares is unrivalled in the diversity of its wildlife and a world leader in advanced environmental management techniques and policies. Approximately 145 mammal species including the ‘Big Five’, a list of over 500 bird species, some of which are not to be found elsewhere in South Africa, and 336 tree species occur in the park.
When the first tourist cars visited the park in 1927, they made their own camps in thorn-bush enclosures and had to carry weapons to protect themselves from predators. During the Second World War the park was closed to the public, and reopened in 1946 under new management. Today it is one of the most famous safari destinations in the world with all the facilities that one would expect from a world class holiday destination, but it has retained the untamed, unspoilt environment where you can experience Africa just as you imagined it.

Panorama Route
The Panorama route in Mpumalanga follows the edge of Blyde River Canyon, and includes some breathtaking views of the Three Rondavels, Bourke’s Luck Potholes and the Pinnacle. Blyde River Canyon is the third largest canyon in the world, and got its name in 1840 (‘blyde’ meaning ‘joyful’) from the Voortrekkers who passed through on their way to Lorenzo Marques (now Mozambique).
It is one of the most spectacular canyons in Africa and its cliffs rise between 600 m-800 m from the riverbed. Possibly the best view in the whole of the Blyde River Canyon is of the "Three Rondavels - three huge rock spirals rising out of the far wall of the canyon. Their tops appear to have a hut-like rounded roof. They are named after the Swazi Chief Maripi’s wives - from the lowest to the highest, they are Magabolle, Mogoladikwe and Maserote.
Where the Blyde River and the Treur River meet, water erosion has formed one of the most remarkable geological phenomena in the country, known as ‘Bourke’s Luck Potholes’. Over thousands of years, surreal cylindrical rock sculptures created by whirling water have formed a series of dark pools which contrast artfully with the streaked white and yellow lichen covered rocks.
Following the road and the Treur River south, there are further viewpoints; Wonder View, God’s Window and the Pinnacle.

Johannesburg
Johannesburg is the largest and most populated city in South Africa, and the second largest city in Africa, after Cairo. Gold was discovered in the mineral rich Witwatersrand in 1886 by an Australian prospector, George Harrison. This discovery started a major gold rush as fortune hunters came to the area from all over the world. A huge labour force of contract workers sprang up to work in the mines and within three years Johannesburg became the largest settlement in South Africa.
It is now the economic and financial core of the country, and although mining is no longer practiced within the city bounds, the headquarters of most of the mining companies can be found here.
Johannesburg is also known as the world’s largest human-made forest, with over 10 million trees planted throughout the city.

It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.

General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.

You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.

Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Know Before you Go' campaign which provides further useful and invaluable information.

'Know Before you Go' campaign

New immigration rules were introduced by the South African authorities in June 2015 relating to travelling with children. Despite calls for relaxation and ongoing discussions, these remain in force.

Parents travelling with children (under 18) will be asked to show the child’s full unabridged birth certificate. The full unabridged birth certificate should list the child’s details and both parents’ details. Any abridged (short) birth certificate which only lists the child’s particulars won’t be accepted. The South African Department of Home Affairs are not accepting uncertified copies of birth certificates or copies of the parents/guardians identification.

Transiting through South Africa
The South African Department of Home Affairs have confirmed that no supporting documents will be required by people in direct transit through a South African International Airport. Check with your airline to see whether you need to go through immigration on arrival in South Africa, collect luggage and check in again. If you do go through immigration you’ll need to provide the correct documentation.

There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. See this information sheet, this statement by the South African Department of Home Affairs and this leaflet produced by the South African Department of Home Affairs.

Contact your nearest South African High Commission if you have any specific questions about your trip. 
If you’re travelling with copies of documents, make sure you get them certified. The South African Department of Home Affairs won’t accept photocopies of birth certificates or passports.

Big 5 Encounters dates & prices

We recommend adding at least one extra day before and after the main tour dates (see itinerary and options tabs for details). We can also run the tour on other dates on a private charter basis - please ask for details & prices.
Start Date End Date Price (P/P) Offer Price Note
26 Dec, 2016 29 Dec, 2016 US$799 - - Book now
30 Dec, 2016 02 Jan, 2017 US$799 - - Book now
02 Jan, 2017 05 Jan, 2017 US$869 - - Book now
09 Jan, 2017 12 Jan, 2017 US$1119 - Small group - max 12 Book now
13 Jan, 2017 16 Jan, 2017 US$869 - - Book now
16 Jan, 2017 19 Jan, 2017 US$869 - - Book now
20 Jan, 2017 23 Jan, 2017 US$869 - - Book now
27 Jan, 2017 30 Jan, 2017 US$869 - - Book now
30 Jan, 2017 02 Feb, 2017 US$869 - - Book now
03 Feb, 2017 06 Feb, 2017 US$1119 - Small group - max 12 Book now
06 Feb, 2017 09 Feb, 2017 US$869 - - Book now
13 Feb, 2017 16 Feb, 2017 US$869 - - Book now
20 Feb, 2017 23 Feb, 2017 US$869 - - Book now
24 Feb, 2017 27 Feb, 2017 US$869 - - Book now
03 Mar, 2017 06 Mar, 2017 US$869 - - Book now
06 Mar, 2017 09 Mar, 2017 US$869 - - Book now
10 Mar, 2017 13 Mar, 2017 US$869 - - Book now
13 Mar, 2017 16 Mar, 2017 US$869 - - Book now
20 Mar, 2017 23 Mar, 2017 US$869 - - Book now
24 Mar, 2017 27 Mar, 2017 US$1119 - Small group - max 12 Book now
27 Mar, 2017 30 Mar, 2017 US$869 - - Book now
31 Mar, 2017 03 Apr, 2017 US$869 - - Book now
07 Apr, 2017 10 Apr, 2017 US$869 - - Book now
10 Apr, 2017 13 Apr, 2017 US$869 - - Book now
14 Apr, 2017 17 Apr, 2017 US$869 - - Book now
17 Apr, 2017 20 Apr, 2017 US$1119 - Small group - max 12 Book now
24 Apr, 2017 27 Apr, 2017 US$869 - - Book now
28 Apr, 2017 01 May, 2017 US$869 - - Book now
01 May, 2017 04 May, 2017 US$869 - - Book now
05 May, 2017 08 May, 2017 US$869 - - Book now
12 May, 2017 15 May, 2017 US$1119 - Small group - max 12 Book now
15 May, 2017 18 May, 2017 US$869 - - Book now
19 May, 2017 22 May, 2017 US$869 - - Book now
22 May, 2017 25 May, 2017 US$869 - - Book now
29 May, 2017 01 Jun, 2017 US$869 - - Book now
02 Jun, 2017 05 Jun, 2017 US$869 - - Book now
05 Jun, 2017 08 Jun, 2017 US$1119 - Small group - max 12 Book now
09 Jun, 2017 12 Jun, 2017 US$869 - - Book now
16 Jun, 2017 19 Jun, 2017 US$869 - - Book now
19 Jun, 2017 22 Jun, 2017 US$869 - - Book now
23 Jun, 2017 26 Jun, 2017 US$869 - - Book now
26 Jun, 2017 29 Jun, 2017 US$869 - - Book now
03 Jul, 2017 06 Jul, 2017 US$869 - - Book now
07 Jul, 2017 10 Jul, 2017 US$869 - - Book now
10 Jul, 2017 13 Jul, 2017 US$869 - - Book now
14 Jul, 2017 17 Jul, 2017 US$869 - - Book now
21 Jul, 2017 24 Jul, 2017 US$869 - - Book now
24 Jul, 2017 27 Jul, 2017 US$1119 - Small group - max 12 Book now
28 Jul, 2017 31 Jul, 2017 US$869 - - Book now
31 Jul, 2017 03 Aug, 2017 US$869 - - Book now
07 Aug, 2017 10 Aug, 2017 US$869 - - Book now
11 Aug, 2017 14 Aug, 2017 US$869 - - Book now
14 Aug, 2017 17 Aug, 2017 US$869 - - Book now
18 Aug, 2017 21 Aug, 2017 US$869 - - Book now
25 Aug, 2017 28 Aug, 2017 US$869 - - Book now
01 Sep, 2017 04 Sep, 2017 US$869 - - Book now
04 Sep, 2017 07 Sep, 2017 US$869 - - Book now
11 Sep, 2017 14 Sep, 2017 US$869 - - Book now
15 Sep, 2017 18 Sep, 2017 US$869 - - Book now
18 Sep, 2017 21 Sep, 2017 US$869 - - Book now
22 Sep, 2017 25 Sep, 2017 US$869 - - Book now
29 Sep, 2017 02 Oct, 2017 US$869 - - Book now
02 Oct, 2017 05 Oct, 2017 US$869 - - Book now
06 Oct, 2017 09 Oct, 2017 US$869 - - Book now
09 Oct, 2017 12 Oct, 2017 US$869 - - Book now
16 Oct, 2017 19 Oct, 2017 US$869 - - Book now
20 Oct, 2017 23 Oct, 2017 US$869 - - Book now
23 Oct, 2017 26 Oct, 2017 US$869 - - Book now
27 Oct, 2017 30 Oct, 2017 US$869 - - Book now
03 Nov, 2017 06 Nov, 2017 US$869 - - Book now
06 Nov, 2017 09 Nov, 2017 US$869 - - Book now
10 Nov, 2017 13 Nov, 2017 US$869 - - Book now
13 Nov, 2017 16 Nov, 2017 US$869 - - Book now
20 Nov, 2017 23 Nov, 2017 US$869 - - Book now
24 Nov, 2017 27 Nov, 2017 US$1119 - Small group - max 12 Book now
27 Nov, 2017 30 Nov, 2017 US$869 - - Book now
01 Dec, 2017 04 Dec, 2017 US$869 - - Book now
08 Dec, 2017 11 Dec, 2017 US$869 - - Book now
11 Dec, 2017 14 Dec, 2017 US$869 - - Book now
18 Dec, 2017 21 Dec, 2017 US$1119 - Small group - max 12 Book now
25 Dec, 2017 28 Dec, 2017 US$869 - - Book now
29 Dec, 2017 01 Jan, 2018 US$869 - - Book now
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SOUTH AFRICA Reviews
Service

Posted Oct 07, 2016
My contact with Encounters representative was a pleasure, she answered my questions promptly, provided a quotation and changed it quickly when different flights were preferred. Both by e-mail and phone the response was very timely.
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Service

Posted Sep 13, 2016
Mariska was lovely to work for booking. If she is a precursor

to the trip itself, it should be dandy.
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Posted Aug 10, 2016
As Above
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Service

Posted Aug 10, 2016
There were just some things that we needed to know that we were not told before we set off.

1. That South Africa has a policy regarding the travel of minors with one parent - they need a birth certificate and a letter from the other parent if they are not to experience stress at immigration.

2. Pick up times for transfers - the hotels knew but it would be easier if the info was already on the travel instructions.

3. That airlines overbook their flights. I didn't know this and nearly had to wait to fly until the next day.
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Service

Posted Aug 04, 2016
I found Encounters Travel to be really helpful and their representative Mariska Knoesen most efficient. I am really looking forward to my trip after this first encounter !
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Service

Posted Aug 15, 2015
Very good customer service and amazing partners with Nomad adventure tours. Amazing trip and tour guides!
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Service

Product

Posted Jun 17, 2014
Service rating : The service was generally prompt and courteous with many details provided for the questions. The service was very good!

Product : This tour program was excellent in value for the price. I would recommend to all who are interested in touring these countries. Tour guide and other staff were all friendly and responsible. Two thumbs up!
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Posted Feb 16, 2014
Service rating : If a rating of "average" were available I would utilize it. Encounters needs to return emails & questions in a more timely matter & do a better job of informing those going on, the daily agenda. Also, the Garden Route trip doesn't routine participants to use backpacks as luggage. The pre-trip info & Encounters agents do not do a good job of communicating this. In fact, an agent seemed to think a suitcase was satisfactory, but didn't feel entirely comfortable saying that, but in the end, having taken the trip - it was alright to have a suitcase.

Product : Again, if "average" were available, I would use it. The Garden Route is amazing, but our guides were, at times, nothing more than bus drivers. It would have been very helpful if they were able to share what they knew about South Africa with us or the activities that were planned. They did not do a good job of communicating how each day would look like, especially the hourly schedule of the day that needed to be followed to make sure that we were getting from place to place per the specific hourly schedule that the guides did not share with us. This created almost daily issues (being late for things) and group tension for the group that went in Oct/Nov 2013. The truck leaked water in the rain & the tables were used for meals only twice. Some meals were taken while standing up. Some of the meals were hardly worth the effort. Some were very good, like the meals cooked at the cottages. Encounters did not communicate that some many activities would take place on each day; the pre-trip info had us think that there one be one activity in the morning & one in the afternoon. Some days were conducted at a "break-neck" pace, running and driving from place to place. I don't feel comfortable recommending Encounters to others. Additionally, the Garden Route is enchanting and wonderful, but TOO MUCH is attempted to be seen and done in the nine day holiday. I would personally never suggest anyone to try to do the Garden Route in anything less than 11 days. We had to pack up and move out of our accommodation every morning except the first accommodation and towards the end of the trip. It would have been much better to spend more time in the Capetown/Stellenbosch and especially Tsitsikama and Addo. No one had any idea that our time in Tsitsikama would be less the longer we spent at the buggee jump place. We had no idea of the time schedule we were subject to, therefore our time at that park was quite limited. Again, the guides held a schedule that they did not share with the group to understand how each day would look like. Encounters only provided a general outline. Sometimes we didn't know we had specific choices and we were unaware how some of our choices of what one person would be interested in doing would affect the day's schedule and particularly how that would affect the rest of the group.
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Service

Product

Posted Feb 16, 2014
Service rating : Great service - went out of their way to help me book my flight from Montreal instead of Washington

Product : Guides were truly exceptional - made the trip most enjoyable
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Service

Product

Posted Feb 14, 2014
Service rating : The guide and driver were very good. The food was very good as well. There were a few small hiccups along the way (need much better sleeping accommodations) but nothing that would deter me from using Encounters again.

Product : The route was awesome. Some better than others (Cape Town being the highlight) along with the safari. All in all, a good experience especially for those planning to visit South Africa over the course of a few days.
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Posted Feb 14, 2014
Service rating : I would have put excellent if the communication on the tour was better. I wish there was something between excellent and good.

Product : This may seem contradictory but the experience was so good it overshadowed the hiccups that we experienced. Elroy was an EXCELLENT tour guide, he made our trip so fun and tried hard to please everyone. The Country was beautiful and the activities were great! My only critique is the occasional lack of communication between our guide and the group which seemed to stem from last minute changes to accommodation that he had no control over. Instead of explanations about why we drove into one property then drove out to a new one, we were left wondering. This sparked frustrations especially since the placed were taken to was judged too harshly because of it's outward appearance (It was actually a lovely place to stay and on par or better than other places that we stayed). I knew the nature of the trip and I took the "you are in Africa, things can change" idea to heart so I rolled with the punches but others did not which may have affected how they viewed the entire trip. Overall I had a great time and I have already recommended the tour to others.
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Posted Feb 13, 2014
Service rating : Customer service prior to trip was great. Guides were amazing. Food was average. Itinerary was alright but needs improvement.

Product : The itinerary was okay but need improvement. The cheetah stop was rather dismal. The wine stop would be better if it included a wine tour. The safari was disappointing. Wasn't afforded enough time at the bungee stop to do any shopping
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