Tour type: Small Group
Group size: Min: 2 | Max: 12
Accommodation: 3 to 4-star hotels and heritage properties
Transport: A/C minivan/minibus
Highlights: Old and New Delhi, Pink city of Jaipur, hill top fort and local village at Tordi Garh, Abhaneri step well, Keoladeo National Park, lost city of Fatehpur Sikri, the Taj Mahal and Red Fort, Akshardham temple
This 9-day north India tour covers India's classic Golden Triangle route of Delhi, Jaipur and Agra, with several other stops, activities and experiences added in as well to give you a more varied, interesting and comprehensive taste of the region.
This India holiday starts in Delhi, taking in both new and old sides to the city. Old Delhi, the home of the Mughal Empire centuries ago, boasts a wealth of fascinating history, beautiful architecture, great street food, and vibrant lifestyle, while New Delhi's architecture, religious sites and modern aspects form an intriguing contrast.
Our next step is the 'Pink City' of Jaipur, capital of the arid state of Rajasthan. Here we'll visit the Amber Fort, City Palace and Jantar Mantar Observatory before exploring the city's famous craft and produce markets on foot. From Jaipur, we head into the heart of Rajasthan and the remote village of Tordi, where we stay in a converted palace and explore the village and surroundings, getting a real feel for rural Indian life. The huge Step Well at Abanheri with its 3,500 steps and 13 stories is our next stop, en-route to Bharatpur and a guided cycle rickshaw ride seeing the amazing birdlife and other wildlife in Keoladeo National Park.
We'll then tour the strange and deserted city of Fatehpur Sikri before a local villager escorts us on a Mughal Heritage Walk through villages and farmland on the opposite bank of the Yamuna River to the Taj Mahal. This walking tour supports the local community and provides a fascinating insight into village life in Agra as well as providing great views of the Taj Mahal not normally seen. A sunrise tour of the Taj then follows, and a visit to Agra's huge Red Fort, before we head back to Delhi. Our final highlight is a visit to the Akshardham temple complex on the edge of the city.
Accommodation is in a comfortable mid-range modern-style hotels in Delhi and Agra, mixed with heritage hotels converted from Havelis and Palaces in Jaipur and Tordi, and a resort on the edge of Keoladeo National Park.
Once you arrive in Delhi, you'll be met by one of our local staff, who will transfer your hotel. Once you're settled in, we'll run through the tour itinerary for the next few days, brief you on the local area and arrange a time to collect you tomorrow.
Single room supplement (INSGII)
Extra day in Delhi - pre-tour
Your day starts with a morning tour of India's capital, New Delhi. Built on the banks of the Yamuna river, New Delhi is a beautiful blend of a historical past and a vibrant present.
We start at India Gate in the centre of New Delhi, a 42-metre high "Arc-de-Triomphe" like archway, a war memorial built to commemorate the 82,000 soldiers who partook in the undivided Indian Army. We'll drive past various government buildings such as the President's Palace and the Parliament of India, before passing Humayun's Tomb - a UNESCO World Heritage Site, and the Bangla Sahab Gurudwara Sikh Temple.
We'll stop at Connaught Place Station and join the locals on the metro to Old Delhi where we'll walk through one of the oldest and busiest markets in Old Delhi, Chandni Chowk, before exploring the narrow streets of Chawri Bazar which specialises in selling brass, copper and paper products. Throughout the afternoon our guide will also introduce you to the wide range of street food snacks and delicacies so you can get your first authentic taste of the delicious and varied Indian cuisine. Our walking tour will also take in a rickshaw ride and the Jama Masjid mosque, one of the largest in India.
Today we head to Jaipur, the capital and the largest city of the Indian state of Rajasthan in Western India. We'll stop to visit Amber Fort, the jewel in Jaipur's crown - an ancient fortress built on a hilltop in the 16th century dedicated to the ruling Kachhawa clan of Amber. Be mesmerised by this majestic architectural wonder, with its pink sandstone and marble palace shining in the sun. It's massive fortress walls sprawls across the hills, with many seeing a resemblance of the Great Wall of China.
We'll also stop for a Lassi tasting at MI Road - a popular traditional yoghurt-based drink made with a blend of yoghurt, water, spices and sometimes fruit, before checking in at your accommodation for the night. A fun option this evening is to head out and watch a Bollywood movie at the Raj Mandir cinema.
You have an option of going on an early morning hot air balloon ride over Jaipur, flying over its palaces, forts and lakes - a truly mesmerising experience.
If you chose to sleep a little later, your morning starts with a sightseeing tour of Jaipur, as we visit the strange Jantar Mantar monument, a collection of nineteen architectural astronomical instruments, built by the Rajput king Sawai Jai Singh II between 1724 and 1730. Jaipur was the first planned city of medieval India and we'll also explore its City Palace. Built by Raja Man Singh during 1729-1732 AD, the City Palace was once the seat of kings as it was from here that they ruled the region. This tangle of courtyards, manicured gardens and exceptionally crafted mahals is one of the most revered attractions in India.
After lunch, we spend the afternoon walking in the walled city to discover some of Jaipur's famous crafts markets and craftsmen in action such as jewellers, silversmiths, textile workshops and bangle makers. We'll also visit markets for vegetable, fruits and spices.
Hot air balloon in Jaipur
Today we leave the region's popular tourist areas and head into the heart of rural Rajasthan to the village of Tordi. In the 16th century, Th. Akhey Singh, one of the descendants of Khangar Singh (the founder of Khangarot clan) overthrew the regional chief and built a hilltop fortress here, the ruins of which can still be seen today. The family still lives in the palace and fort built later in the plains below and we'll stay in a wing of the palace which has been converted for guests.
The afternoon sees us exploring the village, visiting a temple, school and a potter's house before interacting with the local villagers, getting invaluable insight into seeing their way of life.
You can also take some optional activities arranged by the family at the palace. These include camel cart rides to the sand dunes and a jeep safari to a 300-year old step well, a shepherd's village, local farm and sunset at the Tordi Sagar Dam or at the dunes. You can also hike to the 400-year old Tordi Fort and enjoy snacks and drinks there for sunset or sunrise. Those keen can also try some horse riding or have some henna hand art applied.
Tordi Garh hotel
Today we'll head to Bharatpur and the bird watcher's paradise that is the Keoladeo Ghana National Park. Enroute, we'll visit the Abhaneri step well, the largest and deepest step well in the world, which boasts 3500 steps and is 13 stories deep. You may recognise this as the place that Sonny tried to express his feelings for Sunaina in the recent movie The Best Exotic Marigold Hotel.
Once you've checked into your accommodation for the day, we'll take a guided cycle rickshaw ride through the Keoladeo Ghana National Park. Originally a duck hunting reserve of the local Maharajas, the park is now a World Heritage Site, with over 360 species of birds recorded here. Its strategic location on the Central Asian migratory flyway makes it an internationally important site for wintering water birds, and it is especially famous for the endangered Siberian Crane and its huge heronry which in good years can host more than 20,000 nesting birds of various species. As well as the extensive birdlife, the park is home to wild boar, black buck, sambar, chital, mongoose, porcupine, several different wild cats, and some huge pythons.
We head to Agra via Fatehpur Sikri, a fortified ancient city which was the short-lived capital of the Mughal empire between 1572 and 1585. This sprawling and well-preserved site is fascinating to explore. Once you've checked in into your hotel, we'll spend the afternoon on a Mughal Heritage Walk through the ancient village of Kachhpura and surrounding farmland on the banks of the Yamuna River across from the Taj Mahal and Red Fort. This walk has been designed by a local NGO and helps support the local community through employment and new infrastructure. During the walk one of the villagers will give a guide to their village life, the layout of their homes, with living, cooking & religious areas, the farming done, and the local cottage industry for leather shoe making which helps Agra export shoes all over the world. You'll also see some lesser known but important Mughal era monuments. Finally today we'll stroll around the park at Mehtab Bagh - originally built by Emperor Babur as the last in a series of 11 parks on the Yamuna River's east bank, before taking in the magnificent sight of the Taj Mahal at sunset.
A special evening option is available today, where you can join a Hindu family for a Vegetarian Thali cooking lesson and meal.
Cook with a Hindu family in Agra
We start today early for our tour of the Taj Mahal. Truly one of the wonders of the world this elaborate monument to love was built by the Mughal Emperor Shah Jahan and took over twenty-two years to complete. Sunrise is a great time to visit as the light changes gradually with the colours of the Taj changing too.
After breakfast, we visit Agra Fort, another UNESCO World Heritage Site. This is a huge complex with a fascinating history, being the main residence of the emperors of the Mughal Dynasty until 1638 when the capital was shifted from Agra to Delhi.
After lunch, we'll drive to Delhi, and on arrival visit the Swaminarayan Akshardham New Delhi, a Hindu mandir and a spiritual-cultural campus, home to millennia of traditional Hindu and Indian culture and architecture. It's one of India's most popular tourist attractions, in fact, it's estimated that it draws in 70% of all visitors who explore Delhi.
We'll be mesmerized by the Sahaj Anand water show - a multimedia water exhibition, which makes use of multicoloured lasers, under-water flames, video projection, water jets combine to provide a captivating experience which tells the story of Kena Upanishad - a Vedic Sanskrit text.
Extra day in Delhi - post-tour
You have some free time to buy any gifts for your loved ones back home before we transfer you to the airport to catch your flight back home.
Extra day in Delhi - post-tour
The following tours also feature this trip as part of an extended itinerary:
This tour is also available for booking privately for travel anytime through the year, and we can also customise the itinerary to fit your personal requirements. Please contact us for details and prices.
The hotels and accommodations listed below are the ones we most often use on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
Our tours are designed to include all that you need to enjoy a really special time in the destination youre visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.
All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.
Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.
The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.
We use good quality hotels rated at the Indian 3-star and 4-star level on this tour as well as some heritage properties. These heritage hotels are often converted from former palaces or merchant houses and are full of historical character, though they may feel a little dated. They are often a highlight of your stay.
The specific hotels listed on our website are our preferred hotels for our small-group tours. However, these may be changed from time to time based on current availability and other logistics. In this event alternative hotels of a similar standard will be used. If you would like to guarantee any particular hotels for your trip, please contact us to request a tailor-made tour.
Accommodation is based on twin or double en-suite rooms with air conditioning. All couples will receive a private double room.
Please check the Single Room Supplement option for details on room sharing options and charges for solo travellers on this tour.
Our trips feature a mix of different transport options. We want you to feel like you're really experiencing the country you're travelling through, but at the same time finish journeys refreshed enough to enjoy the next stage of the tour. Due to the somewhat chaotic nature of Indian roads, we only use private vehicles for all road journeys on this tour. While we love travelling on Indian railways, the circular route of this tour means that adding a train journey (for example between Delhi and Jaipur) adds to the cost as the vehicle will be driving that route anyway. Many of our other India tours do include rail journeys.
The tour price includes a 24-hour airport meet & assist service in New Delhi airport, your arrival and departure airport-hotel transfers and all other transfers.
We want to give you as much flexibility as possible when it comes to booking your holiday with us. So, to take account of people with varying travel plans, we don’t include your international flights in the main tour price. We are however very happy to suggest flights to go with the tour. Please contact us with your preferred dates and departure airport and we’ll give you a selection of airlines, times and fares to choose from.
Your airport arrival & departure transfers are included on the first and last days of the tour. Most of our Indian tours start and finish at Delhi airport (DEL).
We do also sometimes advertise flight inclusive packages from selected airports. Where these are shown on our website, prices are correct at the time of quoting, but are subject to continued availability of the fare used. Prices will be reconfirmed at the time of booking, and we will also provide the flight times and airline details before tickets are issued.
Flight inclusive prices are based on the cheapest Economy ticket class available which is generally non-refundable and non-changeable unless the flight is cancelled for reasons such as Covid-19, in which case the airlines are more flexible. More flexible ticket options, as well as Premium Economy and Business Class tickets are available on request for an additional supplement. Any changes made to flight inclusive bookings will be subject to the airline rules on your ticket.
We are committed to being a small group operator, as we feel this gives everyone in the group the best chance to get to know their fellow travellers and to hear and make the most of their guide. There's no point in us providing great guides if you've got to peer over 30-40 shoulders to see them! So, we won't ever put you in a 50-seater coach with 49 other people and just one guide. Instead, we set our India small-group departures to have a maximum of 12 travellers. The minimum group size is 2.
In India we provide a fully trained, local English-speaking tour leader/driver to accompany our groups. On this tour they will accompany you throughout the whole loop from Delhi/Jaipur/Agra/Delhi. Further specialist local guides are used for some of the sightseeing tours and national park activities.
At Encounters Travel we have a policy of aiming to use only local Indian guides and reps. We feel this gives you the best experience of the country and the sites you are seeing.
The tour price does not include entrance fees to the tourist sites mentioned in the itinerary. This allows for fluctuations in the prices set by the local authorities, which do change from time to time.
You should currently allow approx. US$114 per person to cover these entrance fees (this includes one visit to the Taj Mahal). You will also need to cover the cost of entrance to any other extra sites that you may wish to visit that are not listed in the main tour itinerary. Your guide will offer to collect the entrance fee cost from everyone at the start of the tour and pay on your behalf, or you can arrange them yourself as you go along.
Haggling is a traditional necessity, so its wise not to pay too much regard to initial prices. Instead fix an items value in your mind then negotiate towards it unhurriedly and don't be afraid to simply walk away if the price isn't right. Once you have offered a price though, you should be prepared to pay it as you may cause offence if you then back out.
While an accepted part of the culture and customs in India, tipping is always optional, and the amounts paid should reflect excellent service. We are often asked for advice on common amounts, and for assistance with tipping. Some suggested guidelines are given below.
Restaurants and taxis: Local markets and basic restaurants - leave the loose change. More up-market restaurants we suggest 5% to 10% of your bill.
Local guides: Throughout your trip you may at times have a local guide in addition to your tour guide. We suggest USD 5-10 per person per day for local guides.
Drivers: You may have a range of private drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, for example if you don't have an extra accompanying guide. However USD 3-6 per person per day is generally appropriate.
Tour Guides: To answer your next question. . . as a guideline for tour guides who accompany you on the entire tour, we suggest you allow around USD 5-10 per person per day, but ultimately, as with all the tipping descrbed above, its up to your satisfaction with their service and your personal budget. You should not feel pressured to tip any particular amount.
You should ensure you are fully insured for medical emergencies including emergency evacuation and repatriation.
Recommended vaccinations and other health protection measures vary according to the country you are visiting and where you are travelling from. We recommend you contact your GP/medical practitioner or a travel clinic for current information on vaccinations needed for your destination. You should ensure that you are up to date with vaccines and boosters recommended for your normal life at home, including for example, vaccines required for occupational risk of exposure, lifestyle risks and underlying medical conditions. In addition, additional courses or boosters normally recommended for the countries in this region are:
India: Additional vaccinations: Diptheria, Hepatitis A, Tetanus, Typhoid. Malaria map. Yellow Fever certificate: Yellow fever rules for India are quite complicated and lengthy. Please read the WHO guidance.
Malaria: Vaccinations are not available against Malaria, which is a disease transmitted by mosquitoes that can be very serious and sometimes fatal. You should avoid mosquito bites by covering up bare skin with clothing such as long sleeves and long trousers and applying insect repellents to exposed skin. When necessary, sleep under a mosquito net. Mosquitoes are most active during and after sunset. You should consult with your GP/medical practitioner/travel clinic about the most appropriate malaria prophylactic medication to take for the regions you are visiting. In general the north eastern regions of India including Assam and Orissa are considered high risk,while the rest of India is generally considered low enough risk that anti-malarial tablets are not necessary for most travellers doing relatively short tours.
Yellow Fever: This disease is spread by infected mosquitoes that bite during the day. A Yellow Fever Certificate of vacinnation may be required as a condition of entry depending on which country you are arriving from, or that you have travelled or transitted through recently (including connecting flights with stopovers of over 12 hours). You can view this US CDC information about where the virus is present and follow the links to further information detailing which countries need you to have a Yellow Fever vaccination as part of their entry requirements. Please ensure you have this certificate with you and to hand if necessary.
Please inform us of any pre-existing conditions such as diabetes or asthma and any prescription medicine you may be taking. We also need to know about any food allergies or physical disabilities that you may have.
Your passport expiry date must be at least 6 months after your time in India finishes. Do not bring a full or almost expired passport. You must also have a machine-readable passport or you may be denied entry. If you have an old-style manually issued passport you will need to replace this with a new machine-readable passport before you travel.
Most nationalities (including UK, USA, European, Australian, Canadian) will need to arrange their Indian tourist visa in advance. A new online e-visa system is available which makes the process more straightforward than before. You can make your application online at indiavisaonline.
Visa requirements for India can and do change regularly and we suggest that you arrange your Indian visa early and re-check your specific visa requirements prior to travel for any changes.
The time in India and Sri Lanka is GMT plus 5 1/2 hours.
The time in Nepal is GMT plus 5 3/4 hours.
The time in Bhutan is GMT plus 6 hours.
The time in Tibet is GMT plus 8 hours.
Daylight saving adjustments are not applied.
In Nepal, India and Sri Lanka, sockets are mainly two round pronged and 230 volts (Type C,D,M). In Bhutan a range of different sockets can be found, including two and three round pronged and three flat pronged (Type D,F,G).
Universal adaptors are available in most airport shops if you don't have one already. Standard UK-European adapters will work fine, though sometimes they may feel a little loose in the sockets. All hotel rooms have electrical sockets where you can re-charge cameras, phones etc. Hair dryers are sometimes available on request from the hotel reception if not in your room already but cannot be guaranteed.
If you have US appliances (110 volts) you will need a voltage converter as well as a plug adapter.
Rupee (INR; symbol Rs) = 100 paise. Notes are in denominations of Rs 2,000, 1000, 500, 200, 50, 20, 10 and 1 Coins are in denominations of Rs 10, 5, 2 and 1, and 50 paise (Rs 0.5). Note: The import and export of local currency is prohibited. Sometimes smaller vendors will not take bills larger than Rs 500. It is best to carry a range of rupee notes if you are shopping at bazaars and local markets.
Note: You must present your passport whenever you change currency or travellers cheques. Commission for foreign exchange is becoming increasingly rare; if it is charged, the fee is nominal.
Credit cards: In major cities, the full cadre of banks cards are generally accepted including debit cards, American Express, Diners Club, MasterCard and Visa. However, in smaller towns and villages, choice is generally narrowed to cash or MasterCard and Visa.
ATM: 24 hour ATM machines can be found in all the major cities and most large towns. Visa, MasterCard, Cirrus, Maestro and Plus are amongst the most commonly accepted cards.
Travellers cheques: These are gradually getting less accepted but may still be changed at larger banks and some larger hotels. The most widely accepted currencies include US Dollars and Pounds Sterling. Some banks may refuse to change certain brands of traveller's cheques whilst others may exchange quite happily.
Luggage: Suitcases are fine, though you may find rucksacks or large bags are more practical. You should also bring a small daypack/bag to take out during the day. Your main luggage will be left in the hotel during your sightseeing trips - you will not need to carry it far, and there are nearly always porters to assist.
Luggage allowances: Most international airlines restrict you to between 20kg and 23kg per person of luggage to go in the hold of the plane. Domestic flights often have smaller allowances around 15kg. As airline rules vary we recommend that you take no more than 20kg of luggage if your tour just includes international flights, and no more than 15kg if there are any domestic flights included in your itinerary. Please ask us for details if you are unsure about luggage allowances on your tour. Any excess baggage fees will be your responsibility to cover. Most airlines allow between 5kg and 10kg for hand luggage so we suggest that you take no more than 5kg unless you have confirmed that your airline(s) will allow more than this.
Clothing: The weather is mainly hot most of the year with significant variations from region to region. The coolest weather lasts from around the end of November to the beginning of March, with fresh mornings and evenings, and mostly sunny days. The really hot weather, when it is dry, dusty and unpleasant, is between March and June. Monsoon rains occur in most regions in summer anywhere between June and early October.
NOTE: India is very traditional and some heads will turn if you dress provocatively in public. Short tops, short skirts / shorts, tight or body revealing clothes etc should be avoided. You might invite unwanted attention from certain men who stare and pass comments at women to amuse themselves. More detailed climate information is available on the India Country Guide page on our website.
Suggested List: This is a guide only - there's no problem if you bring more or less with you. Cheap comfortable clothing is also readily available in India and laundry is inexpensive. It is also worth having some smarter clothes for going out. Towels are provided and laundry services are available in all the hotels we use.
Men: Lightweight trousers, shorts, light shirts & t-shirts, Swimwear
Women: Light cotton skirts/dressers, loose-fitting trousers, light shirts or t-shirts, loose shorts, Swimwear
Men & Women: Jumper/sweatshirt/fleece, Long sleeved shirt(s) (for cool nights, protection from the sun & mosquitoes, and visits to religious sites etc), Handkerchiefs, socks & underwear, Comfortable trainers/sandals for daily wear, Other shoes/sandals for evening wear, Sunhat or headscarf (headscarfs come in handy for some sights which require women to cover their heard)
First Aid: Although First Aid and medication is readily available in India, it may be very different to what you are used to so individuals should consider bringing along their own personal kit. Your personal kit might include: Sunscreen, sunblock & aftersun, Insect repellent/relief, Antiseptic cream/spray, Plasters and a bandage, Lomotil or Imodium against diarrhea, Pills against nausea, Aspirin for heat-stroke (or hangovers) Your kit should also include your brief medical history, including allergies, blood group, drug vaccinations etc. We suggest bringing copies of prescriptions if you will be carrying medicines on board your flight.
Toiletries: Razor, soap & box, shampoo, Toothpaste, toothbrush & container, Sanitary items
Note: If you wear contact lenses, you should consider taking or wearing glasses instead, as lenses can be uncomfortable and/or cause infections in hot and humid climates.
Other useful items: Sunglasses, Small Torch, Money belt, Camera and equipment, Toilet paper (this is not always provided in public toilets so it is a good idea to carry some spare tissues in your bag. It should be placed in the basket beside the toilet, not flushed away, for you might block the pipes).
IMPORTANT: As it can get extremely hot in India, and the sun can burn very quickly, it is very important to ensure you are protected from the sun with sun-cream & sun-hats, and do not get dehydrated.
We run small-group departures on our Indian tours throughout the year, with less frequent start dates during the hot and wet monsoon months of May to September. All departures are guaranteed to run with a minimum of 2 travellers. Departure dates and prices are listed on our website (please check the website for up-to-date prices and special offers).
Private and tailor-made tours are available on any dates and may be adjusted to fit your personal requirements, available time and budget.
If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You may make a deposit or full payment online, or just hold a reservation if you prefer (full payments are due 8 weeks before departure). We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer, or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.
Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...
You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.
Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.
Note - to comply with insurance sales regulations, our travel insurance policies are only available to customers booking directly with us. If you have booked through a travel agent you will need to arrange your own insurance.
If your tour includes car hire, ior if you plan to arrange a hot air balloon flight locally or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.
If you are taking expensive camera gear or other electronic equipment with you then please check the coverage and the fine print of your policy to ensure that you have sufficient cover.
IMPORTANT: We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour. If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.
Before purchasing any travel insurance, please check the coverage provided for situations related to Covid-19, and for the rules about government travel advice. Your normal policy may not be suitable. Details about our own policies cover levels are given on our website.
We are a UK registered company and are committed to providing our customers with financial protection to provide peace of mind and to allow you to book with confidence.
We have therefore partnered with Trust My Travel Ltd., which provides financial protection services to over 2000 partners around the world. Funds paid to us by our customers are protected via an Insurance policy held by Trust My Travel. Each traveller and the description of services sold is declared against Trust My Travel’s insurance policy directly against our financial failure. In the event of our insolvency, you will be refunded for any unfulfilled products and/or repatriation to the UK (where applicable). Please see our website or booking conditions for more information.
It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.
All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).
You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.twitter.com/encounterstravl (yes, without the 'e')
It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.
General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.
You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.
Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.